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Windows 10 Volume Lowers Itself

This has happened three times in the last few hours. I've been listening to music on itunes, when the volume will gradually mute itself. It's as though I'm holding down the lower volume button on my keyboard but I'm not. I have a usb keyboard, so I move it out of the way to see my actual laptop keyboard, and there doesn't seem to be anything wrong with it. My keyboard wasn't pressing on the button or anything. 

I can't raise the volume by just clicking the sound icon on the taskbar, I have to click the mute/unmute button on my laptops keyboard to turn the volume back on. If I don't when I try to use the sound icon, it will just scroll back to 0 sound as soon as I stop moving the slider. 

Hi, AshutoshGilliam

My name is Jeffrey and I am an Independent Advisor. I would be happy to help you today.

Try to follow these steps.

- Press ‘Windows key + I’ together to open ‘Settings’.
- Click on ‘Update & Security’.
- Click on ‘Troubleshoot’.
- Click on ‘Playing audio’.
- Click on ‘Run the troubleshooter’.

You can also update the audio drivers.

https://support.microsoft.com/en-us/help/402844...

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Do a test with other application and program and see if problem persist?

Try update Windows and check and see if there is any new update for Sound or Audio driver?

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Last updated March 24, 2021 Views 50 Applies to: