Windows 10 does not wake up from sleep

So i just upgraded to windows 10, and i discovered that my PC does not wake up from sleep. I am currently running Windows 10 (Build 10240) with all the updates installed. Please tell me what am i supposed to do.

Any help would be appreciated.
Thanks in advance.

 

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Last updated December 2, 2019 Views 8,162 Applies to:

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Hi,


Thank you for posting your query on Microsoft Community. We are glad to help you.

In order to serve you better, please provide us with some information.
What is the make and model of your computer?

I would suggest you run the power troubleshooter and test the issue.

Power troubleshooter helps to fix any issue with the power settings of the computer.

Follow the steps to run the troubleshooter:

1. Type troubleshooting in the Search tab and press enter.

2. Click on System and security.

3. Click on Power.

4. Click on Next and follow the onscreen instructions to troubleshoot the issue using the Power troubleshooter.

Hope this resolves your issue. Get back to us with the updated status. Also feel free to contact us further. We will be happy to assist you.

 

Thank you.

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Hi. i tried this as well but no luck

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I have the same problem.  Windows 10 64bit version as released this week.  PC is an Acer Aspire 4830T V1.12

Details:

2.10 gigahertz Intel Core i32310M

64 kilobyte primary memory cache

256 kilobyte secondary memory cache

3072 kilobyte tertiary memory cache

64bit ready Multicore (2 total)

Hyperthreaded (4 total)

Crucial_CT512MX100SSD1 [Hard drive] (512.11 GB)

8044 Megabytes Usable Installed Memory

Tried the troubleshooter and it didn't find anything

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Hi, I have the same problem. Dell XPS L502x, i7, NVidia gt540m Win 10 x64. When I reopen the laptop, all I get is a blank screen. The keyboard lights come on but all I see is a blank screen. Driving me nuts. The NVidia driver is 353.62 which is the latest available. I am having to shut down the laptop every time now. Any ideas. The power settings on the laptop have not changed. Thanks

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Hello,

 I know you've heard this probably +5 times on this one post. I am having the same issue. Whenever I put the computer to sleep (whether by closing the laptop or manually pressing "sleep"), it will not wake up. It is evident that the computer comes on as I can hear the fan, the screen does a little black flash, etc. However, the computer stays on a black screen for an eternity. I have to force a shut down and then am forced to restart the computer. This is obviously a common issue with the OS and it is very frustrating. I have heard of one thing that the issue could be that Windows is sending the signal to another "ghost" monitor that isn't connected to the device (the OS believes another screen is connected). I will be happy to provide any information in order to find a fix for this issue. Please.

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Hello,

    Thanks. If that is the issue, what would be the solution. The F1 key changes the monitor settings, but only when it is logged on. As the screen is blank there is no way for me to log on after it wakes up from sleep.

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I have the same problem with an Acer Aspire M5 !!!
maybe if we all contact Acer

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I have the same problem and when I did the troubleshooting, I had this:

I tried to disable the screen saver, but I could not.

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Hi!

I was facing similar problem after I upgraded my Dell XPS L502x.

What I did might help other but try this at your own risk, I uninstalled the latest Intel HD Graphics Drivers which got updated using Windows 10 upgrade from Windows 7, and I installed back Windows 8 drivers for Intel HD Graphics which was available on www.dell.co.in for my Laptop.

Now it is working fine for me.

Also, I believe that if the Intel HD Graphics Drivers were not auto updated during Windows 10 upgrade, this problem won't have occurred.

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My issue is also with a Dell but I've installed an NVIDIA graphics card and drivers are up to date.

Though I am not satisfied with my temporary solution I also want to share it.

I went into BIOS Power options and changed the ACPI suspend type to S1 (my only choices were S1 and S3).  I'm not completely sure of the differences but I think S3 writes to RAM and S1, at least partially, writes the suspend file to disk.

Anyway, sleep is working now. 

I also upgraded the BIOS to a most current version (several years old) and tried S3 again and the issue returned.  S1 works until (Hopefully) some other solution is found)

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