Windows 10 Calendar Snooze Feature not Working

When you get a appointment reminder from Windows 10 Calendar in the notification area, I'll click the snooze for 5 or 15 minutes. But then the reminder never shows itself again.

Have duplicated event with several different accounts, not including my own. Anyone else having this same issue?

 

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Last updated April 5, 2019 Views 3,205 Applies to:

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Similar problem, but with wake-up alarm. I cannnot turn it off or snooze unless I login frist...

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I am having the same issue on both the Surface (PC) & my Microsoft 950 (Phone).

First reminder always comes up, snooze for any time fails.

It looks to be an issue with the OS or the Universal Application versions of the calendar. Going to retest with the Cortana reminders, can't remember if it has the same issue.

OS: 10586.29 (PC) / 10586.0 (phone)

UPDATE: Cortana reminders and snooze work.

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Hi Steve,

 

Thank you for keeping us updated on this query.

 

I suggest you to run the Windows apps troubleshooterand check if the issue is resolved on the Surface device.

 

I suggest you to perform soft reset on the mobile device by following the steps from the link below and check if the issue is resolved.

http://answers.microsoft.com/en-us/mobiledevices/wiki/mdlumia-mdsettings/how-to-soft-and-hard-reset-your-windows-phone/4ec36474-c21e-4aec-ad1b-30f3afaf824d

 

Write back to us with the status of the issue for further assistance. Your reply is most important for us to ensure we assist you accordingly.

 

Thank you.

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Likhitha,

I have preformed both actions as requested. There is no change on either device.

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I am also experiencing this on the both my desktop and Lumia 640 phone.  I have installed the most recent update .29 on both the phone and my desktop and still have the issue.

I snooze a reminder and never see it again.

Not good.

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Hi Rob,

 

Thank you for posting on Microsoft Community. We regret the inconvenience caused.

 

Before assisting further, did you perform the steps suggested above and check if the issue is resolved on the PC?

 

I suggest you to perform Soft reset your mobile device by following the steps from the link below and check if the issue is resolved.

http://answers.microsoft.com/en-us/mobiledevices/wiki/mdlumia-mdsettings/how-to-soft-and-hard-reset-your-windows-phone/4ec36474-c21e-4aec-ad1b-30f3afaf824d

 

Check if the above mentioned suggestions will help you in resolving the issue with PC.

 

Write back to us with the status of the issue for further assistance. Your reply is important for us to ensure we assist you accordingly.

 

Thank you.

 

 

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Ok,

I have now done HARD resets on both the PC and Phone (full OS reinstall). This did not resolve the issue on either device.

At what point does Microsoft attempt to duplicate an issue? This is very easy to test. This is real and I have spent my weekend reinstalling etc. only to be back where I started. As a heavily used feature I would expect a little more attention. The only thing I can think of is that people are not noticing the issue thinking that it was their fault or something.

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As you can see by the thread, several users have done what has been suggested here, but it has not fixed the issue.  There is obviously something going on here beyond simple hard resetting my devices.  Maybe the reminder database for the calendar has been changed in someway or the OS's expectation of what is occurring, but there is definitely an issue that needs addressing.

As a business user of Windows 10 and Windows 10 mobile, and the thrust that MS is making to have a big impact on this market, I would suggest this be addressed as a high priority.

If it would be helpful, I certainly volunteer to provide additional information or give a log dump of some kind.

Thanks!!

Rob.

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Is there any update on this issue? It is really a hindrance to calendar functionality and productivity.

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Still not fixed.

There was an update to the Mail and Calendar app today but the issue has not been resolved.

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