What is "Assure" from Microsoft.

I had a problem and reported it.  A "Microsoft" person called me and asked if I would pay $149.00CDN for an Assure subscription which would give me individual help if, as and when I needed it for a full year.  Is this true?  I cannot find reference to this program anywhere on the MS Account site.  Is this perhaps a scam?

I met with Microsoft Assure program a few days ago. It is a assistance service on remote desktop. The microsoft technicians connect to your pc and give asisstance to the  problems.

On our issue, my client delete all admin permissions and even administrator group's privileges on drive C:/. solutions I found on internet  doesn't work but  with Assure assistance, we're able to take back all permissions back. The  tech guy didn't give up and remotetly connects 5 time between 3 days then he found the problems one by one and get there. It's worth to money not only for year but for that specific fix I think. 

6 people were helped by this reply


Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.


Question Info

Last updated May 5, 2020 Views 1,154 Applies to: