Sync not available for your account. Contact your system administrator to resolve this.

I have a Surface Book 2 15'.  Recently I had an issue that required me to take it to the Windows Store and have it wiped and returned to it's factory settings.  Yesterday, while setting it up, I noticed the following message on my "sync your settings" page under "accounts":

sync not available for your account. Contact your system administrator to resolve this.

It is my computer (and, by default, I am the system administrator) and I am logged on under my live account.  I've done a few searches for a fix and I've tried a few different setting changes, but nothing seems to work.

Any thoughts on how to fix this?

Answer
Answer

RogueCyclist

Did you have your issue resolved? 

I found if you have an "Access Work or School Account" connected to your PC/Notebook this will throw "Sync not available for your account..."

This was my issue. Why adding a work account does this baffles me, but I disconnected my work account and syncing is re-enabled.

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Last updated August 7, 2020 Views 42,041 Applies to: