SGX Service unavailable

Hi,

On a HP ENVY - 15-ae116nf notebook I have many critical errors as described below

How can I correct this?

Thanks for your help

System

- Provider

[ Name] AESMService
[ Guid] {CE6E83D3-A7D9-4A91-96E0-E018AD574610}
EventID 303
Version 0
Level 1
Task 0
Opcode 0
Keywords 0x8000000000000000
- TimeCreated

[ SystemTime] 2016-07-28T08:25:46.847547400Z
EventRecordID 9167
Correlation
- Execution

[ ProcessID] 940
[ ThreadID] 7640
Channel SGX/Admin
Computer JACKIE-HP-ENVY
- Security

[ UserID] S-1-5-18

- EventData

attrAnsiString SGX Service unavailable

 

Question Info


Last updated September 17, 2019 Views 10,196 Applies to:
Answer
Answer

Hi Jacarchi,

 Yes it seems to be related to Intel SGX AESM.

You can refer the link below for more information.

https://software.intel.com/en-us/sgx

You need to check with Intel about this error.

In future, if you have any issues related to Windows, do get back to us. We will be happy to assist you.

Thank you.

1 person was helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.