"Preparing Automatic Repair" Loop on Windows 10

So I have a Dell Inspiron 15R with an i5 and 8GB RAM, running windows 10. 

None of the programs on my laptop were responding so I restarted it. When it was loading back up, it said "Preparing Automatic Restart". I just left it there to do its thing, but I came back 2 hours later and it was on the same screen. It does not restart, it just has the Dell logo and that spinning thing with the above message. I have tried going into the BIOS and changing the boot sequence, but I can't find the sequence options. 

When I start up, it doesn't give me any options to go to certain menus or settings. 

I also can't figure out how to get into safe mode.

Please help

I'm desperate

NOTE: I do not want to reset my computer and lose all the data. 

 

Question Info


Last updated February 24, 2020 Views 11,620 Applies to:

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Hi,

Thank you for your interest in Windows 10.

We understand how you feel about the situation. We're sorry for the trouble.

I will certainly assist you with the issues.

Before we proceed, I need more information to help you better.

Did you make any changes after the Windows upgrade and before you restart your system?

I suggest you to perform start up repair from Windows Recovery Environment.
 
To get to Windows Startup Settings in the Windows Recovery Environment.

If you can't start your PC, follow these instructions to get to the Windows Recovery Environment.

1) Start your computer from the installation media, Insert the DVD or USB flash drive and restart your computer, If you see a message asking you to “Press any key to boot from DVD,” do so. If you don’t see the message, you might need to change the boot order in your computer's BIOS settings so that it first starts from the DVD or USB. When you see the Install Windows page, tap or click Repair your computer to start the Windows Recovery Environment.

2) In the Windows Recovery Environment, on the Choose an option screen, tap or click Troubleshoot.

3) Tap or click, advanced options and then click on Startup repair.
 
After this complete the repair and see if you are able to boot in to your computer.
If you don't have a disk or USB, download the ISO from a working computer and try creating a bootable disk or USB.
 
Windows 10 ISO file Download:


http://www.microsoft.com/en-us/software-download/windows10

Hope this answers your question. Keep us posted on the status of the issue and I’ll be glad to assist you further.

Regards,

Sudharshan

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Where do i get the CD or USB?

and will i lose any data from this?

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Now it is saying this. I have gone into the BIOS and i cannot seem to change the boot order

please help

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Can anyone help me?

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I had Windows 8.1, did the auto update to Windows 10.  All went well until one morning I got the "preparing automatic repair" error.    Computer appears to be starting normally then this screen appears.  I end up with the black screen with the blue window, and spinning circle.  The circle stops spinning and computer is locked up.   My computer did not come with any recovery disks so now don't know what to do.    I have tried all  of the so-called repairs, recoveries, including the one above.   Nothing works, I just get the blue window and spinning circle.   I have no idea what caused this to start happening in the first place.

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I have the same problem.  The recovery tools do not work.  Nor can I reset the computer in any way.

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I had Windows 8.1, did the auto update to Windows 10.  All went well until one morning I got the "preparing automatic repair" error.    Computer appears to be starting normally then this screen appears.  I end up with the black screen with the blue window, and spinning circle.  The circle stops spinning and computer is locked up.   My computer did not come with any recovery disks so now don't know what to do.    I have tried all  of the so-called repairs, recoveries, including the one above.   Nothing works, I just get the blue window and spinning circle.   I have no idea what caused this to start happening in the first place.
Small blue window showing and "preparing windows 10" circle of lights have been spinning for almost 3 hrs now. No keys nor power buttons work. THIS BITES.

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I got the same message  this morning.  Computer is now in the repair shop. No idea how long it will be there. Since I work from home, this is really not good.  Did not find anything here that I could have done myself to correct the problem

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I recently built a PC and it stopped working 2 weeks after i finished it. this is the problem, i installed win 10 from a USB, so i followed the steps except to get to the recovery environment i pressed f8 then safe mode, then from the install windows prompt i pressed repair your computer. Once i got there i pressed turn off because i was going to come back to it later, now whenever i press safe mode it just turns black like it did when it said "preparing automatic repair". HELP PLEASE!!!

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Hi,

Thank you for your interest in Windows 10.

We understand how you feel about the situation. We're sorry for the trouble.

I will certainly assist you with the issues.

Before we proceed, I need more information to help you better.

Did you make any changes after the Windows upgrade and before you restart your system?

I suggest you to perform start up repair from Windows Recovery Environment.
 
To get to Windows Startup Settings in the Windows Recovery Environment.

If you can't start your PC, follow these instructions to get to the Windows Recovery Environment.

1) Start your computer from the installation media, Insert the DVD or USB flash drive and restart your computer, If you see a message asking you to “Press any key to boot from DVD,” do so. If you don’t see the message, you might need to change the boot order in your computer's BIOS settings so that it first starts from the DVD or USB. When you see the Install Windows page, tap or click Repair your computer to start the Windows Recovery Environment.

2) In the Windows Recovery Environment, on the Choose an option screen, tap or click Troubleshoot.

3) Tap or click, advanced options and then click on Startup repair.
 
After this complete the repair and see if you are able to boot in to your computer.
If you don't have a disk or USB, download the ISO from a working computer and try creating a bootable disk or USB.
 
Windows 10 ISO file Download:


http://www.microsoft.com/en-us/software-download/windows10

Hope this answers your question. Keep us posted on the status of the issue and I’ll be glad to assist you further.

Regards,

Sudharshan

Dear Suharshan

I have created USB media tool and receive message BOOTMSG is missing

and all over looping again with message "Preparing Automatic repair"

I have Dell Inspiron, Windows 10 and Office 365

Please help

Natalia

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