Question

Q: Microsoft Print to PDF is not appearing in Windows 10

Old title: Problem with Microsoft Print to PDF

I cannot get 'Microsoft Print to PDF' to show up as an available printer in the list of printers when ready to print a PDF file. The only printer listed is my HP printer. I've checked the box (turned on Microsoft Print to PDF) in optional features and have searched for other printer devices with no luck.

Answer

A:

Hello Dennis,

Thank you for contacting Microsoft Community.

We understand your concern in this regard.

Are you able to see "Microsoft Print to PDF" option under Device and Printers?

Are you getting this option when you print other documents or from Web browser?

Suggest you to check this issue by printing other Documents to see if 'Microsoft Print to PDF' option appears. Also try printing on web browsers to check if it lists the 'Microsoft Print to PDF' correctly. I understand that Microsoft Print to PDF option is selected under Windows Features. However let us try clearing and selecting the option to see if it makes any difference.

  • Right-click on Start button and select Programs and Features.
  • In the Programs and Features window, click Turn Windows features on or off
  • Under Windows Features dialog, uncheck Microsoft Print to PDF and click OK.
  • Reboot your PC once.
  • Once you reach desktop screen, reopen the Windows Features dialog, and this time enable the Microsoft Print to PDF checkbox, and click OK.

Now see if Microsoft Print to PDF option shows correctly.

Keep us posted if you require further assistance.

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Question Info

Views: 1,856 Last updated: July 2, 2018 Applies to: