Microsoft My Phone App showing up blank

Hello Tim,

I'm John an Independent Advisor and a Microsoft user like you. I'll be happy to assist you today. I understand you have a problem with Your Phone app showing up blank. Have you made any changes recently? When was the last time it was working fine?
What is your current Windows operating system and version? Press Start then search and type: winver

Kindly try the methods below.

**Update Your Phone app
Open Microsoft Store then Click 3 dots
Select Download and Updates >
Update Your Phone app or click Update all

**Reset the Your Phone app again.
Press Start then search and type Apps and Features
Search and select Your Phone App on the list
Click advanced options
Select Reset

**Reinstall Your Phone via PowerShell.
Press Windows key+X then select Powershell (Admin)
Copy paste the command below then press Enter

get-appxpackage *Microsoft.YourPhone* | remove-appxpackage

After that, Please try the methods below to reinstall Your Phone app.

Open Microsoft Store then search Your Phone app
Click Install

Or try this to install Your Phone app via Powershell.
Press Windows key + X
Click and Run Windows PowerShell as Administrator
At the command prompt, copy-paste the following then hit Enter:

Get-AppXPackage *Microsoft.YourPhone* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Restart your PC then launch Your Phone app


Kindly let me know if this helps or if you have any further concerns.


Sincerely

John DeV
Independent Advisor

Hi Tim,

Did you ever find a resolution to this issue? I'm seeing the exact same issue and the mentioned steps above did not resolve the issue. 

Thank in advance! 

Nate