Low Volume After Windows 10 Update

Every since I updated to Windows 10 my volume has been unbearably low. I have tried updating the drivers from the original manufacturer as well as using windows update but nothing seems to work. I have come to the conclusion that Windows 10 is not ready for prime time yet unless someone can explain to me how to repair the broken audio. If not, I have no choice but to return to Windows 8.1. Please advise.
 

Question Info


Last updated November 20, 2019 Views 5,081 Applies to:

 

Hi Marlon,

Thank you for posting your query on Microsoft Community.

I appreciate your interest in Windows 10.We sincerely regret for the inconvenience caused.

I would suggest you to connect a earphone or headphone and check if you are able to hear through them. If not, then run the built in Audio troubleshooter which should be able to detect and fix most of the audio issues.

 

Follow the below Methods and check if it helps:


Method 1:I request you to run the Play audio troubleshooter and check if it helps.

a) Click Start.
b) Type Troubleshooting in the search bar and press “Enter”.
c)  In the “Troubleshooting” window, click on “View All” on the left pane.
d)  Click on “Play audio troubleshooter”.
e)  Click on “Advanced” and then click on “Run as Administrator”.
f)   Click “Next” and follow the on-screen instructions to complete the troubleshooting process.

Method 2.

Try updating the Audio drivers check if the issue persists.

Follow the steps to update the audio drivers:

a. Press Windows key + X key and click Device Manager.

b. Expand the Sound, Video and game controllers.

c. Right-click on the Sound card and click on Update driver software.

d. Restart the computer and check.

Method 3:

No sound in Windows

http://windows.microsoft.com/en-US/windows/no-sound-help#no-sound=windows-8&v1h=win8tab4&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

 

Please let us know if you need further assistance.

Thank you.

 

 

 

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Thanks but none of these worked.

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see if your speaker settings have an "enhancements" tab in them, and if it does, check "loudness equalization".

windows 10 turned that off for me, and once I turned it back on, it was fine.  audio was low in Win 7 without that setting too.

good luck

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No joy! Thanks.

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Hi Marlon,

Thank you for posting your query on Microsoft Community.

I appreciate your interest in Windows 10.We sincerely regret for the inconvenience caused.

I would suggest you to connect a earphone or headphone and check if you are able to hear through them. If not, then run the built in Audio troubleshooter which should be able to detect and fix most of the audio issues.

Follow the below Methods and check if it helps:


Method 1:I request you to run the Play audio troubleshooter and check if it helps.

a) Click Start.
b) Type Troubleshooting in the search bar and press “Enter”.
c)  In the “Troubleshooting” window, click on “View All” on the left pane.
d)  Click on “Play audio troubleshooter”.
e)  Click on “Advanced” and then click on “Run as Administrator”.
f)   Click “Next” and follow the on-screen instructions to complete the troubleshooting process.

Method 2.

Try updating the Audio drivers check if the issue persists.

Follow the steps to update the audio drivers:

a. Press Windows key + X key and click Device Manager.

b. Expand the Sound, Video and game controllers.

c. Right-click on the Sound card and click on Update driver software.

d. Restart the computer and check.

Method 3:

No sound in Windows

http://windows.microsoft.com/en-US/windows/no-sound-help#no-sound=windows-8&v1h=win8tab4&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

Please let us know if you need further assistance.

Thank you.

Divya M,

Thanks for the response.  Nothing seems to work. If I roll back to Windows 8.1 will I be able to return to Windows 10 in the future without paying a hefty price. In other words how long will the ability to upgrade for free be available?  Also, do you know a way to get back to Windows 7?

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Found a work around.

Device Manager

Sound, Video, and Game Controllers

Right Click Realtek

Select update driver software

Browse computer for driver

Select from list of drivers

Chose HD Audio Driver (don't chose Realtek)

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Worked were all other methods failed.  Thanks

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