Windows 10 N - Media Feature Pack not working after November Update

After the November update I had to reinstall the Media Feature Pack (KB3010081) in order for Firefox to use YouTube and Groove Music to work correctly. After a successful installation, neither work. YouTube only shows 360p with no H.264 encoding and Groove Music says I am suppose to install the Feature Media Pack.

I already tried a Systemrestore and reinstalled the update but still no luck. It seems I am not the only one with this problem. Is this a Windows 10 N November Update bug?

Answer
Answer

Hi,

Kindly, click on the link below and download KB3099229. Once you have installed the update successfully, restart and check if the issue persists.

https://support.microsoft.com/en-us/kb/3099229

Refer to the post by 'Tom T NH' on November 15 for more information:
http://answers.microsoft.com/en-us/windows/forum/windows_10-other_settings/media-feature-pack-for-windows-10-n-was-removed-by/f593a2ec-d475-44e3-8eb9-cd3f0cbf69fa

Hope this helps. Please respond if you have further related queries.

Regards,

Jesinta Rozario

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Last updated June 3, 2020 Views 14,986 Applies to: