I'm having a problem with my imvu. I have tried reinstalling it multiple times and nothing has worked.

Hello,

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.

I would suggest you to install the application in a compatibility mode and check if it helps. Compatibility mode runs the program using settings from a previous version of Windows.

Follow these steps to install the drivers in compatibility mode and check if that helps.

a. Download the application from the manufacturer’s website.

b. Right-click on the app setup file and click on ‘properties’.

c. Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed with the installation.

d. Once this is done, restart the computer and check if the issue persists.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

Hello,

Thank you for your reply, appreciate the time taken by you in keeping us updated on the status of the issue.

I suggest you to perform a clean boot on your system and check if it works.

Placing your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. Check this issue in clean boot state.

1. Press Windows key + X key. And select Run.
2. Type msconfig in the Run box and hit Enter.
3. On the Services tab of the System Configuration dialog box, tap or click to select the Hide all Microsoft services check box, and then tap or click Disable all.
4. On the Startup tab of the System Configuration dialog box, tap or click Open Task Manager.
5. On the Startup tab in Task Manager, for each startup item, select the item and then click Disable.
6. Close Task Manager.
7. On the Startup tab of the System Configuration dialog box, tap or click OK, and then restart the computer.

For more information refer the below link.

How to perform a clean boot in Windows

http://support.microsoft.com/kb/929135

Note: After troubleshooting, refer to this section "How to reset the computer to start normally after clean boot troubleshooting".

If this doesn't work, I suggest you to contact the imvu support for the further assistant.

Here is the link: http://www.imvu.com/catalog/web_info.php?section=Info&topic=contactus

Hope this helps. Please do let us know if you need any further assistance.