BSOD - Critical Process Died

Hi,

I,ve got frequent BSOD errors since I upgraded Windows(from 7 to 10 Pro) and my graphics card (from a Onboard Radeon HD8470D to a GeForce GTX 550 ti). It occurs usually after 30 minutes of intensive graphic usage like playing games. Never had a BSOD before upgrading the graphics card and OS.

I've tried a few things:
*Full Uninstall of ALL Radeon software and drivers (with AMD Clean Uninstall Utility)
*Clean Reinstall of Graphic Driver (Latest compatible Nvidia driver)
*Disabled Onboard Radeon HD8470D on BIOS (doesn't appear anymore on Device Manager)
*Memory Diagnostics Tool results with no errors
*SFC and DISM Restorehealth with no errors
*Disabled overclocks and performance tweaks
*Removed the graphics card and cleaned the dust

I'm out of ideas now... 5 days trying to solve this problem and nothing... Really need some help..

Last Minidump file:
https://1drv.ms/u/s!AiK3jfu6gj0ha-RLEq8drnoBrjw

MSInfo file:
https://1drv.ms/u/s!AiK3jfu6gj0hbEmb2p0OeTstwEI

My System:
AMD A4-7300 APU with Integrated Radeon HD 8470D, 3800 Mhz
8,00GB RAM
NVIDIA GeForce GTX 550 Ti, 1,00GB
WDC WD75 00AYYS-01RCA0 SATA Disk Device (No RAID)

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These crashes were related to memory corruption (probably caused by a driver). 

Please run these two tests to verify your memory and find which driver is causing the problem.  Please run verifier first.  You do not need to run memtest yet unless verifier does not find the cause, or you want to.


If you are over-clocking anything reset to default before running these tests.
In other words STOP!!!  If you do not know what this means you probably are not


1-Driver verifier (for complete directions see our wiki here)

2-Memtest. (You can read more about running memtest here)
Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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Hi! Thanks for the quick answer.

Well... I've tried the verifier... and almost HALF my drivers generated BSOD DRIVER_VIOLATION!!

Tested only the ones that are not from Microsoft Corporation as the wiki said.

The only one that was identified in the BSOD was the amd_xata.sys.

Since most other drivers reported errors (without identification in the BSOD)... I'm not sure it will solve the problem if I remove this driver.. it's not related to graphics and don't created a minidump also (I think... can't find it in the BlueScreenViewer).

And for my surprise the new Nvidia drivers are the only ones that didn't show any error. I allowed the verifier to run for 20 minutes to be sure.

Some drivers that generated errors without identification in the BSOD (with minidump):

wmbenum.sys (Logitech - marked in red in BlueScreenViewer)

https://1drv.ms/u/s!AiK3jfu6gj0hb9iuJbWeC2OZr44

rt64win7.sys (Realtek - marked in red in BlueScreenViewer)

https://1drv.ms/u/s!AiK3jfu6gj0hblmDSf4Ab90Ljgo

bazisvirtualcdbus.sys (Sysprogs OU - marked in red in BlueScreenViewer)

https://1drv.ms/u/s!AiK3jfu6gj0hbcWFB4UshCklBWI

fneturpx.sys (FNet Co., Ltd - marked in red in BlueScreenViewer)

https://1drv.ms/u/s!AiK3jfu6gj0hcEzTvMISns923Wk

I really don't know what to do now... it seems that rolling back to Win 7 is a good idea.

But since it already passed 30 days I dont know if its possible.

What do you think?? Is there a way to fix all this in another way?

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Blue screen view is unreliable.

Download fresh copy of the AMD driver that verifier reported.  Remove the current driver and install the fresh copy.  Rerun verifier

BSODS are always a combination of things so you cant use verifier and just verify a driver or two at a time.  I only recommend removing the MS drivers because more often than not they are not the cause but sometimes they are.

If you continue to crash upload the new DMP files

Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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I removed the driver and got a INACCESSIBLE_BOOT_DEVICE BSOD.
I don't have a Minidump for that one.
Only after I changed the SATA Mode in BIOS to IDE I managed to boot normally.

In IDE Mode I tested the verifier again and got a DRIVER_VIOLATION without identification again.

Minidump:
https://1drv.ms/u/s!AiK3jfu6gj0hcaJuLGwBYMD6eUw

Don't know what to do now. Can you help me?

NOTE: When I updated amd_xata (without removing it) the verifier still report him as a problem. Can't reinstall it after removal. I will try to restore the system to my latest restore point and see if that driver comes back since the IDE Mode is a little slow.

And which MS drivers do you recommend to remove?
There's a lot of them in the Verifier list and I don't know much about their functions.

Sorry about the questions... It's the first time I'm having so much trouble with drivers.

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I removed the driver and got a INACCESSIBLE_BOOT_DEVICE BSOD.
I don't have a Minidump for that one.
Only after I changed the SATA Mode in BIOS to IDE I managed to boot normally.

In IDE Mode I tested the verifier again and got a DRIVER_VIOLATION without identification again.

Minidump:
https://1drv.ms/u/s!AiK3jfu6gj0hcaJuLGwBYMD6eUw

Don't know what to do now. Can you help me?

NOTE: When I updated amd_xata (without removing it) the verifier still report him as a problem. Can't reinstall it after removal. I will try to restore the system to my latest restore point and see if that driver comes back since the IDE Mode is a little slow.

And which MS drivers do you recommend to remove?
There's a lot of them in the Verifier list and I don't know much about their functions.

Sorry about the questions... It's the first time I'm having so much trouble with drivers.

Hello? Can somebody help me?

I've put the minidump in my last post. (See quote)

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Blue screen view is unreliable.

Download fresh copy of the AMD driver that verifier reported.  Remove the current driver and install the fresh copy.  Rerun verifier

BSODS are always a combination of things so you cant use verifier and just verify a driver or two at a time.  I only recommend removing the MS drivers because more often than not they are not the cause but sometimes they are.

If you continue to crash upload the new DMP files

Hello ZigZag3143,

I formatted my PC to do a clean install of Windows 10.

Unfortunately, even with a clean install I still have the problem.

This time I let Windows install all drivers automatically, so that there is no more amd drivers in the verifier list.

Last Minidump:

https://1drv.ms/u/s!AiK3jfu6gj0hcmokP9Z9z6lyDu8

Can you discover anything wih this minidump?

Right now I'm running the verifier on this drivers list (again with all the drivers except the Microsoft ones):

    nvlddmkm.sys
    rt640x64.sys
    ndis.sys
    nvvad64v.sys
    nvhda64v.sys
    dump_diskdump.sys
    dump_storahci.sys
    dump_dumpfve.sys
    nvstreamkms.sys

50 minutes until now and no BSOD.

I will let it run the 36 hours to see if anything happens.

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Question Info


Last updated September 3, 2021 Views 2,978 Applies to: