Wired Ethernet connection keeps dropping

I just updated to Windows 10 and now my wired connection keeps dropping. Its not the router or the internet because it happened when I was away at school. I looked at other forums but their solutions weren't working for me. Its a pretty new laptop, I just got it in August. To get the internet to work again all I have to do is unplug the ethernet from my laptop and reinsert it and it works again for a few minutes.
 

Question Info


Last updated December 5, 2019 Views 3,592 Applies to:

Hi,

Thank you for posting the query on Microsoft Community.

I understand the issue that you are facing.

1. What is the make and model of the system?

Please follow the below methods to resolve the issue:

Method 1.


I would suggest you to Run Network troubleshooter to diagnose the exact issue. , it will automatically detect the problem and fix it.


1.  Press Windows + X keys on the keyboard and select Control Panel.
2. Type Troubleshooting in the search bar on the Control Panel.
3. Click on View all on the left navigation pane.
4. Click on Network troubleshooter.
5. Click on Advanced on the Network troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).
6. Click on Next and follow onscreen instruction complete the Network troubleshooter.


If the issue still persist try the below steps provided.


Method 2:  Update the Ethernet driver and check if it resolve the issue.

Please follow the below steps:
1. Press Windows key + X and click on Device manager.
2. Locate for Network Adaptor and expand it.
3. Right click on the Ethernet driver and click on update.

Method 3: Un-install and re-install your network card driver and then try to install the latest version on network card driver from your computer manufacturer website. Follow the steps:

1. Press Windows Key + X.

2. Select Device Manager.

3. Expand Network adaptors.

4. Right click on network adaptor card and select Un-install.

Windows will prompt you to confirm the device’s removal. Click OK to remove the driver. 

After the un-installation is complete, reboot your computer as soon as possible. 

Computer will load the network adaptor card. Now you may check with the issue.

If the issue persist again I suggest to refer to the following Microsoft articles and check.

Fix network connection issues
http://windows.microsoft.com/en-in/windows-10/fix-network-connection-issues
 
Why can't I get online?
http://windows.microsoft.com/en-in/windows-10/getstarted-why-cant-i-get-connected


Hope this information is helpful. Please feel free to reply in case you face any other issues with Windows in future.

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I  has similar problems. The final trick to me was to unplug all telephone connections after poweroff modem router.

Made sure all filters were disconnected and then reconnected. Then with just one phone line connected  (I have two more in my apartement) I reconnected the line to wall then to modem,powered up. Woopee I have reconnected and scince then no dropouts.. Hope this helps.

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