Wifi keeps dropping out (after Windows 10 update)

I updated from Windows 8 to Windows 10 four days ago, and immediately after, my wifi connection on my laptop (Acer Aspire V5-571) became very unstable, and drops out every few minutes, either being shown as 'Limited' or cuts out all together.  I then have to disconnect and reconnect.

I have looked at multiple forums but can't find any that are directly on point or that have assisted me.

Things I have tried:

  • Restart adapter settings.
  • Tried airplane mode.
  • Trouble shoot (no issues identified).
  • Checked for windows updates (up to date).

I am not incredibly computer literate and really need help to figure out how to fix this.

Thanks!

 

Question Info


Last updated April 19, 2019 Views 181,535 Applies to:

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

Hello,
 
Thank you for posting your query in Microsoft Community.
 

Limited connectivity means the PC has successfully connected to the router, but the PC wasn't assigned a valid IP address, so you can't actually get to the Internet. It can also indicate that a valid IP address was assigned but that the
PC doesn't have Internet connectivity.

 
Method 1:
Network Troubleshooter
 
An automated troubleshooter is a tool that can find and automatically fix some problems with your computer. These troubleshooters aren't designed to fix every problem, but they're a useful tool to try because they can often save you
time and effort.
Follow the steps to run the Network troubleshooter:
a. Press Windows key + C on your keyboard to show the Charms bar.
b. Type Troubleshooting and click Troubleshooting under Settings.
c. Now type Network Troubleshooter in the search option.
d. Click on Network troubleshooter to run the troubleshooter.
 
Method 2:

I would suggest you to go through the links and follow the steps given.

Here is the links for your reference.

 
Wired and wireless network problems
 
Fix network adapter problems:
 
Why can’t I connect to a network?:
(all applicable for Windows 10)
 
Method 3:
Try resetting TCP/IP.
 
Try to Reset TCPIP once again and check if it works.
Follow the steps

a) Boot to the desktop view.

b) Open command prompt, right click in the left corner when the Start window appear and select command prompt (admin).

c) At the command prompt, copy and paste (or type) the following command and then press ENTER:
 netsh int ip reset c:\resetlog.txt

Note: If you do not want to specify a directory path for the log file, use the following command:
 netsh int ip reset resetlog.txt

d) Reboot the computer.

I hope this helps. If you have any further query, feel free to post. We will be happy to help you.
 
Thank you.

42 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I had a similar problem and found a quick and easy solution. I made a short tutorial on youtube you may find helpful: https://www.youtube.com/watch?v=F2gY-mgCJ50

488 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Thank you for your reply.

Unfortunately none of the suggested methods have resolved the problem.

The wifi connects for anywhere up to five minutes and I am able to use the internet. It then shows the connection and 'limited' and I then need to reconnect.

Are you able to please advise any other suggested methods to fix the problem?

Thanks.

44 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Thank you so much for replying with your video.  Unfortunately, it doesn't seem to have resolved the issue :(

1 person was helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Thank you so much for replying with your video.  Unfortunately, it doesn't seem to have resolved the issue :(

After turning off the power saving setting, you may still need to do these steps:

1) Right click on Network button on your toolbar next to your clock

2) Click Troubleshoot problems

3) It will do a reset, and your Network button will likely have a red X on it, it will then tell you to reset your router

4) Unplug your router's power cable, wait 10 seconds, put your router back in.

5) Click on where it says check to see if this fixed the problem.

3 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

you should work for Microsoft.

cuz Microsoft support engineering doesn't understand that those links do not have anything to do with win10.

can't really rely on them 'engineering'

thank you for the video

4 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

you should work for Microsoft.

cuz Microsoft support engineering doesn't understand that those links do not have anything to do with win10.

can't really rely on them 'engineering'

thank you for the video

Glad to be of help =D

6 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Thank you so much for replying with your video.  Unfortunately, it doesn't seem to have resolved the issue :(

After turning off the power saving setting, you may still need to do these steps:

1) Right click on Network button on your toolbar next to your clock

2) Click Troubleshoot problems

3) It will do a reset, and your Network button will likely have a red X on it, it will then tell you to reset your router

4) Unplug your router's power cable, wait 10 seconds, put your router back in.

5) Click on where it says check to see if this fixed the problem.

Unfortunately, I tried all of that as well prior to watching your video, I wish it would have helped my situation it didn't.  My wifi actually cut out every 5 to 10 min, I would click troubleshoot, it would fix in administrator mode, work again for 5 or 10 min then again same process.  Did the reset, reboot, you name it...nothing worked except reverting back to 8.1 sadly.

5 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

you should work for Microsoft.

cuz Microsoft support engineering doesn't understand that those links do not have anything to do with win10.

can't really rely on them 'engineering'

thank you for the video

=D

Thank you for the kind words, glad to be of help. I would love to work for Microsoft, maybe someone over there will see this. =P

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Thank you so much for replying with your video.  Unfortunately, it doesn't seem to have resolved the issue :(

After turning off the power saving setting, you may still need to do these steps:

1) Right click on Network button on your toolbar next to your clock

2) Click Troubleshoot problems

3) It will do a reset, and your Network button will likely have a red X on it, it will then tell you to reset your router

4) Unplug your router's power cable, wait 10 seconds, put your router back in.

5) Click on where it says check to see if this fixed the problem.

Unfortunately, I tried all of that as well prior to watching your video, I wish it would have helped my situation it didn't.  My wifi actually cut out every 5 to 10 min, I would click troubleshoot, it would fix in administrator mode, work again for 5 or 10 min then again same process.  Did the reset, reboot, you name it...nothing worked except reverting back to 8.1 sadly.

Sorry it didn't work out for you. My video only helps with one particular network issue out of what, unfortunately, seems to be a plethora of issues that come with Windows 10. Admittedly, I also decided to revert back to Windows 7. As a twitch streamer, the continual internet outage issues just make using 10 not feasible in its current state. Perhaps down the road when they've ironed the kinks out.

2 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.