RNDIS USB Modem Dongle is not working after installing Windows 10 Fall Creators Update

My RNDIS USB modem will no longer connect to the Internet after installing the Windows 10 Fall Creators Update (version 1709). Any suggestions?
 

Question Info


Last updated October 17, 2018 Views 5,933 Applies to:
Answer

Hi,

Updated 1/31/18:

A fix for this issue was included in the January 31, 2018 Windows Update (KB4058258).  If you are experiencing this issue, please install the latest Windows Updates.  

If the issue continues after installing the update, you may need to uninstall and reinstall your Remote NDIS network adapter using Device Manager:

  1. Open Device Manager.  To do this, press and hold (or right-click) the Start Menu icon and select Device Manager.
  2. Expand Network adapters and find an entry for the Remote NDIS based Internet Sharing Device.
  3. Right click Remote NDIS based Internet Sharing Device and select Uninstall device.
  4. Select Network adapters and then select Action and then Scan for hardware changes.

Note:

  • Ensure that the RNDIS device is plugged in on the PC's USB when performing these steps.
  • If the RNDIS device is moved to another USB port, these steps will need to be repeated.

*******

(Original post:)

Microsoft is aware of reports of problems with RNDIS USB network adapters after installing the Windows 10 Fall Creators Update. We are working on the problem and hope to have a solution released in a future Windows Update.  We will update this thread when the fix is released.  Until then, these steps should help you recover your modem functionality:

Notes:

  • KB4051963 (OS Build 16299.98) must be installed before performing these steps.
    • To confirm OS build, go to Start > Settings > System > About.
    • To install the update, go to Start > Settings > Update & security > Windows Update, click Check for updates, then install any available updates.
  • Ensure that the RNDIS device is plugged in on the PC's USB when performing these steps.
  • If the RNDIS device is moved to another USB port, these steps will need to be repeated.

Step 1: Open Device Manager.  To do this, press and hold (or right-click) the Start Menu icon and select Device Manager.

Step 2:  Expand Network adapters and find an entry for the Remote NDIS based Internet Sharing Device.

Step 3: Right click Remote NDIS based Internet Sharing Device and select Update Driver.

Step 4: Select Browse my computer for driver software.

Step 5: Select Let me pick from a list of available drivers for my computer.

Step 6: Click Have Disk.

Step 7: In the “Copy manufacturer’s files from:” field, enter c:\windows\inf and click OK.

Step 8: Uncheck the box for “Show compatible Hardware”.

Step 9: In the left pane, select Microsoft as the manufacturer, and in the right pane, select USB RNDIS Adapter as the model.  Click Next.

Step 10: You should now receive an “Update Driver Warning”.  Select Yes to continue installing this driver. 

Step 11: Click Close.

Regards.

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