Problems with Internet Explorer 11 under Win 10

I am hoping someone can help me resolve this issue.

I am running Internet Explorer 11.0.32 under Windows 10 Pro. For some reason there seems to be certain sites that, when I try to access them, they seem to take a very long time to come up, or just simply "hang IE 11 - the little wheel in the tab just continues to go around and around with no resolve to show the URL requested. Often the only solution is to invoke Task Manager and shut down IE 11 and restart it as trying to close the "spinning wheel" site does not work and trying to shut down IE11 does not work either. This often solves the problem. For example, when I tried to get to this Real Estate Lawyers site, the "Home" page for Windows Secrets came up okay, but when I clicked on the "Internet Explorer and Edge" Forum page, IE went into its "loop" again. To resolve the problem, I used Task Manager to shut IE down and start again. This solved the access to this forum. This situation does not seem to occur with every URL I go to, although sometimes returning to Google also creates this situation. My questions then are:

Is this a problem I am unknowingly creating as it did not happen under the old Win 8.1?

Is this a problem with IE11 under Win 10 Pro?

Is there an adjustment in the Tools>Internet options>Advanced selections that I need to "fix"?

Is this a problem with the URL I am trying to access? Maybe it isn't set up for IE 11 and/or Win 10 Pro?

Is there another problem/situation that I don't know about that could be causing this situation?

Any insight or thoughts that anyone might care to share will be greatly appreciated as this problem is beginning to drive me $%^&*().

****Post moved to the appropriate forum category****


Question Info

Last updated September 12, 2018 Views 273 Applies to:

Hi Joanne

For us to further isolate the issue you are experiencing, kindly respond to the questions listed below:

  1. Have you made any software changes before Internet Explorer began to hang?
  2. Does the problem occur when you access the sites on a different web browser?

We suggest that you install KB4016635, since it addresses a known issue that causes display issues on Internet Explorer 11 and see if it resolves the issue.

We look forward to your prompt response.


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