No valid IP configuration after Windows 10 1803 feature update

Windows 10 feature update 1803 installed on my computer a few weeks ago.  It slowed down my computer, so I tried to fix it. One fix includes rolling back to the previous version.   Unfortunately the 1803 feature update is automatically reinstalled even after rolling back to the previous version.  After rolling back several times in the past few weeks (not wanting to lose the ability to rollback after 10 days), I did it again and it reinstalled 1803.

Immediately following the reinstall and restart to 1803, there are no problems.  However, as soon as I restart/shutdown the computer, there’s no internet.  Troubleshooting usually gives the result “No valid IP configuration”.  After modifying settings, sometimes troubleshooting will change its result to “could not identify the problem” or “default gateway not available.”  I have tried every possible fix suggested online and have been working on it for 15 hours.

(it isn’t a router or internet problem, as I am able to use internet now, and use internet on my phone)

Attempted fixes:

  •  Resetting router, resetting network configuration, installing windows updates, rebooting
  •  netsh winsock reset, netsh int ip reset, IP config release and renew, DNS flush.  When trying IP renew it said “An error occurred while releasing interface Wi-Fi : An address has not yet been associated with the network endpoint.”
  •  sfc /scannow, and dism /online /cleanup-image /restorehealth
  •  Ensuring DHCP and other wifi services are enabled and set to automatic startup
  •  Changing wifi IP address on both the wifi adapter properties IPv4 and windows 10 “change connection properties” under network and internet “Status”.  Tried DHCP (automatic) and manual
  • Copying my current IP settings while I have internet and inputting the same settings when the internet turns off
  • Updating/uninstalling network adapter and drivers
  • Ethernet cable to router (resulted in same troubleshooting errors)

As of now the only way I can get internet is to rollback to the previous windows 10 version, reinstall 1803, and NOT reboot or shutdown the computer.  This means every time I want to use internet I need to reinstall 1803, which is absurd.

Current settings:

IP Settings

IP assignment: Manual

IPv4 address: 192.168.1.4

IPv4 subnet prefix length: 10

IPv4 gateway: 192.168.1.1

IPv4 DNS servers: 208.67.222.222

   208.67.220.220

Properties

SSID:      TP-LINK_5G_121D

Protocol:             802.11ac

Security type:     WPA2-Personal

Network band:   5 GHz

Network channel:            149

IPv4 address:      192.168.0.100

IPv4 DNS servers: 208.67.222.222,  208.67.220.220

Manufacturer:    Intel Corporation

Description:        Intel(R) Dual Band Wireless-AC 3165

Driver version:   19.50.1.6

Physical address (MAC): 46-E2-0D-A0-5B-92

Network adapter properties IPv4 set to obtain IP and DNS automatically

IPconfig/all:

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Intel(R) Dual Band Wireless-AC 3165

   Physical Address. . . . . . . . . : 46-E2-0D-A0-5B-92

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

   Link-local IPv6 Address . . . . . : fe80::a4e3:f4e9:cc41:344a%12(Preferred)

   IPv4 Address. . . . . . . . . . . : 192.168.0.100(Preferred)

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Lease Obtained. . . . . . . . . . : Saturday, June 16, 2018 8:07:29 PM

   Lease Expires . . . . . . . . . . : Saturday, June 16, 2018 11:07:29 PM

   Default Gateway . . . . . . . . . : 192.168.0.1

   DHCP Server . . . . . . . . . . . : 192.168.0.1

   DHCPv6 IAID . . . . . . . . . . . : 205971981

   DHCPv6 Client DUID. . . . . . . . : 00-03-00-01-46-E2-0D-A0-5B-92

   DNS Servers . . . . . . . . . . . : 208.67.222.222

                                                   208.67.220.220

   NetBIOS over Tcpip. . . . . . . . : Enabled

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Your report about your IP settings is a little unclear. Under the heading "IP Settings" you mention an IPv4 address of 192.168.1.4. Later on, under "IPConfig" the address is 192.168.0.100. Which one is it?

Assuming that your router's IP address is 192.168.0.100, I would set the PCs addresses like so for testing purposes:

IP address - 192.168.0.10 (no DHCP!)

Subnet mask - 255.255.255.0

Gateway - 192.168.0.100

DNS - 192.168.0.100

TCP/IPv6 - disabled

I would then attempt to ping these addresses from a Command Prompt:

ping -4 192.168.0.10

ping -4 192.168.0.100

ping -4 8.8.8.8

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I don't know which are the correct IP settings.  Windows 10 seems to have two network settings.  One is located in Control Panel > Network and Internet > Network Connections, as it was on older versions of Windows such as Windows 7.  However, there is an entirely separate set of network settings located in Start > Settings > Network & Internet > Status > Change connection properties.  They do not sync when one is altered, so I assume they are separate.

The top IP settings and properties are from the start menu settings, while the control panel wireless network IPv4 properties was set to obtain IP and DNS automatically.

I reinstalled 1803 again today, for the 5th time in 2 days.  I am now connected to internet using the following settings:

Control panel > Network and Internet > Network Connections > wifi status > details

Connection-specific DNS Suffix:

Description: Intel(R) Dual Band Wireless-AC 3165

Physical Address: ‎A2-03-CF-43-D0-E4

DHCP Enabled: Yes

IPv4 Address: 192.168.0.102

IPv4 Subnet Mask: 255.255.255.0

Lease Obtained: Sunday, June 17, 2018 10:43:41 AM

Lease Expires: Sunday, June 17, 2018 12:43:41 PM

IPv4 Default Gateway: 192.168.0.1

IPv4 DHCP Server: 192.168.0.1

IPv4 DNS Server: 192.168.0.1

IPv4 WINS Server:

NetBIOS over Tcpip Enabled: Yes

Link-local IPv6 Address: fe80::2591:1909:a9d1:826e%12

IPv6 Default Gateway:

IPv6 DNS Server:

 

IPv4 properties = automatic IP and DNS

 

Start > Settings > Network & Internet > Change connection properties

IP assignment: Automatic (DHCP)

 

Properties

SSID:                                    TP-LINK_5G_121D

Protocol:                            802.11ac

Security type:                    WPA2-Personal

Network band:                  5 GHz

Network channel:            149

IPv4 address:                     192.168.0.102

IPv4 DNS servers:             192.168.0.1

Manufacturer:                   Intel Corporation

Description:                       Intel(R) Dual Band Wireless-AC 3165

Driver version:                  19.50.1.6

Physical address (MAC): A2-03-CF-43-D0-E4

I will test your suggestion after I reboot and am inevitably left without internet again.  It will be several hours, because I will have to reinstall 1803 to connect to internet again. 

Ping results using the currently connected IP address, Gateway, and DNS:

C:\WINDOWS\system32>ping -4 192.168.0.102

Pinging 192.168.0.102 with 32 bytes of data:
Reply from 192.168.0.102: bytes=32 time<1ms TTL=128
Reply from 192.168.0.102: bytes=32 time<1ms TTL=128
Reply from 192.168.0.102: bytes=32 time<1ms TTL=128
Reply from 192.168.0.102: bytes=32 time<1ms TTL=128

Ping statistics for 192.168.0.102:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\WINDOWS\system32>ping -4 192.168.0.1

Pinging 192.168.0.1 with 32 bytes of data:
Reply from 192.168.0.1: bytes=32 time=1ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1ms TTL=64

Ping statistics for 192.168.0.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 1ms, Maximum = 1ms, Average = 1ms

C:\WINDOWS\system32>ping -4 192.168.0.1

Pinging 192.168.0.1 with 32 bytes of data:
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1ms TTL=64

Ping statistics for 192.168.0.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 1ms, Average = 0ms

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Why do you keep on re-installing Windows 1803?

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I originally was reinstalling it to try different fixes to see if I could get my computer back to its peak speed before 1803.

However, I now reinstall it because it is the only way for me to connect to internet, as I stated in  my original post:


"As of now the only way I can get internet is to rollback to the previous windows 10 version, reinstall 1803, and NOT reboot or shutdown the computer.  This means every time I want to use internet I need to reinstall 1803, which is absurd."

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I originally was reinstalling it to try different fixes to see if I could get my computer back to its peak speed before 1803.

However, I now reinstall it because it is the only way for me to connect to internet, as I stated in  my original post:

"As of now the only way I can get internet is to rollback to the previous windows 10 version, reinstall 1803, and NOT reboot or shutdown the computer.  This means every time I want to use internet I need to reinstall 1803, which is absurd."

A couple of observations:

  • Repeatedly installing an operating system, regardless of the version, is a gross waste of time. It would be much faster to create an image of the preferred version, then re-apply this image if required. Time required: Around 30 minutes. Macrium Reflect (free version) would be a suitable tool to create or restore such an image.
  • From your extensive report I am unable to extract the following pieces of information:
    - Which version of Windows causes the trouble you report?
    - What is the result of the ping tests I suggested, using the IP addresses I recommended. (You only wrote "I shall test your suggestion")

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Immediately after updating to 1803, there are NO problems.  If I reboot the computer, then the internet disconnects and says either "no valid IP address" when using automatic DHCP, or says "default gateway unavailable" if I use manual IP settings.

I used the rollback and reinstall as a temporary internet fix.  The previous version of windows 10 also has the same exact internet connectivity problem.  Therefore, there is no "preferred version" unless you consider the startup after 1803 update as its own version, but it loses internet connectivity upon reboot.

I will try the image thing right now.

This problem is extremely unique.  Thanks for your patience though.  I forgot to do the pings when the internet was off, I will let you know next time.

I would post the step recording, but I don't know how.


Is there a reason to use Macrium instead of windows 10 image backup?

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Is there a reason to use Macrium instead of windows 10 image backup?

There are several excellent reasons why you might want to use Macrium instead of the native image creation tool:

  • Macrium Reflect is far more versatile.
  • The native tool is temperamental. Sometimes it works, sometimes it does not.
  • The native tool is now deprecated. Microsoft will withdraw it in future upgrades.

I await with keen interest the results of your ping tests.

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C:\WINDOWS\system32>ping -4 192.168.0.10

Pinging 192.168.0.10 with 32 bytes of data:

Reply from 192.168.0.10: bytes=32 time<1ms TTL=128

Reply from 192.168.0.10: bytes=32 time<1ms TTL=128

Reply from 192.168.0.10: bytes=32 time<1ms TTL=128

Reply from 192.168.0.10: bytes=32 time<1ms TTL=128

Ping statistics for 192.168.0.10:

    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

 

C:\WINDOWS\system32>ping -4 192.168.0.100

Pinging 192.168.0.100 with 32 bytes of data:

Request timed out.

Request timed out.

Reply from 192.168.0.10: Destination host unreachable.

Request timed out.

Ping statistics for 192.168.0.100:

    Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),

 

C:\WINDOWS\system32>ping -4 8.8.8.8

Pinging 8.8.8.8 with 32 bytes of data:

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Ping statistics for 8.8.8.8:

    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Update:

I did Settings > Recovery > Reset this PC.  (A reinstall of windows 10, keeping personal files) and finally I have internet.  I have to reinstall a bunch of things but I have internet so I can redownload everything!

 

Thanks for your help!

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The ping to 192.168.0.100 probably failed because your router's IP address is something other than 192.168.0.100.

I take it you have solved your problem.

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Turn off NetBios.

I'm having the same issue... if you look in the event viewer, you'll find all kinds of issues right before the network disconnects about netbios master browsers not responding, etc.

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Last updated May 8, 2021 Views 2,715 Applies to: