Microsoft Edge not logging into websites

I installed Windows 10 on a HP Pavilion Notebook. After using the Edge browser for a few days I now find that it won't recognize a login to a website. When I enter the username and password the log in won't go through. I don't get an error message that the login failed, it just goes back to the page as if the login didn't happen.

I'm sure I'm using the correct login and I'm able to log in easily using Chrome on the same machines.

Is this a glitch in Edge or is there something I can do to correct it?

Thanks.

***Post moved by moderator to the appropriate category.***

Answer
Answer

Hi Allen,

Let us clear all browsing data to check if it will help us resolve your concern. Here are the steps:

  1. Launch Microsoft Edge.
  2. Click the ellipsis on the upper right of the screen and then choose Settings.
  3. Click the Choose what to clear button.
  4. Make sure to mark all the checkboxes under Clear browsing data and then click the Clear button.

You may also try to access the website in private mode by pressing (Ctrl + Shift + P).

Let us know how it goes.

38 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated December 18, 2020 Views 8,261 Applies to:

Related Forums