Ethernet connection on Intel 82579V Gigabit fails on start-up until I uninstall the device and Scan for Hardware Changes

Hi all,

As described above, each time I start my PC, I get limited Internet connectivity until I uninstall the device and re-add it using Scan for Hardware Changes. After that it works great. I am however able to connect using my wireless adapter without uninstalling anything.

Bizarrely the connection seems to partially work. Steam signs in and I get updates on what my friends are doing. No game updates download though, and webpages fail to load. Even in the Steam app, store pages fail to load.

I make use of the Tunnelbear VPN. Installed it about a week ago with Windows 10, though the issue only started a few days ago so I don't think it's related.

Have tried:

- Disabling Windows updating drivers automatically before uninstalling device to potentially avoid broken drivers

- Manually updating drivers from Intel

- Uninstalling TunnelBear

- Fiddling with various settings as recommended in articles where people experienced connectivity issues

Fairly frustrated here as I have to assume a Windows update broke something.

Help would be appreciated, thanks.

 

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Last updated October 15, 2019 Views 22,673 Applies to:

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Hi,

Thank you for posting your query on Microsoft Community.

I understand your inconvenience. We will assist you with it.

Method 1: Scan for virus.

I suggest you to run full scan on your laptop and check if it helps. Follow the instruction provided in the below link.

Protect your PC

http://windows.microsoft.com/en-us/windows-10/getstarted-protect-your-pc

Method 2:

Try resetting TCP/IP and check if it works.

  1. Press Windows key + X key, and click on Command Prompt (admin).
  2. Type the following command in Command Prompt and press ENTER:

netsh int ip reset c:\resetlog.txt

If you do not want to specify a directory path for the log file, use the following command:

netsh int ip reset resetlog.txt

  1. Reboot the computer.

 

Hope this helps. Do let you if your issue is resolved. For another query, feel free to contact us.

Thank you.

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Hi Syed,

Thanks for replying so quickly.

I'm not sure if you were wanting me to post results from the log file, but it doesn't seem to be creating them.

I also did a virus check, definitely nothing. I've only used the computer 2-3 times for short bursts getting my things set-up again.

netsh int ip reset d:\resetlog.txt
Resetting Interface, OK!
Resetting Neighbor, OK!
Resetting Path, OK!
Resetting , failed.
Access is denied.

Resetting , OK!
Restart the computer to complete this action.

Not sure if the italicized text is significant.

Thanks,

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You wrote "....as I have to assume a Windows update broke something".

Windows 10 didn't broke anything. Intel, as vendor of your network chip,  doesn't want to develop driver for 82579V Gigabit and that is causing issue on your side. Probably because it is an older chip and second, they (Intel )want you to buy the latest their network product, at least that's how they make money by selling more stuff.

Call Intel, complain about 82579V Gigabyte, ask them why they do not develop updated driver that works on Win 10.

Microsoft, for sure, is not going to develop drivers for them.

DON'T BLAME MICROSOFT FOR OTHER VENDOR failures.

They (Intel) had plenty of  time to develop drivers but Intel chose not to do that for this particular model.

If many people complain to them and telling them they will switch to other manufacturer then they may do something about it.

I had same network chip onboard, disabled it, got a new network card from different manufacturer (for sure will not be from Intel anymore), and everything is fine now. Life is great with WIN 10 now.  Go Win 10!!!!

  

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Considering there were no issues until a few days after upgrading I dont think it's Intels fault. I have to assume Win10 changed something to cause the problem.

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I had the same problem about a year ago. I did however forgot the solution.

For the problem appeared after a Windows 10 update.

As far as I recall it has something to do with energy management.

I continue looking for a solution.

Jan

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I think it is the problem of windows. After updating to Windows 10 build 14986, My Intel 82579V Gigabit fails on start-up. This is also not my problem, My friends who have Intel 82579V Gigabit network adapter face same problem.
sourav

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I have the same problem. Most morning on starting the PC I have no internet connection even though the modem is connected to the internet and all other devices in the house are able to connect. The solution is quite simple: Device Manager/Network Adapters/intel ethernet connection i219-v/uninstall/scan for hardware changes but this has only started happening recently and would appear to indicate a problem caused by a Windows update.

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https://downloadcenter.intel.com/download/22026   might help!

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I know this method. But every time after startup scanning for hardware changes is painful.
sourav

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Painful and, I would have thought, a fault that should have been fixed long ago.

Incidentally I'm still having the same problem if there happens to be anyone out there reading these posts!

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