Can't share a 5ghz wifi to a 2.4ghz hotspot anymore!!

In some early day I found that I annot share a 5Ghz wi-fi network on 2.4Ghz anymore, even if my laptop was able to do it.

How can I solve?

 

Question Info


Last updated January 24, 2020 Views 6,265 Applies to:

Hi Felipe,

Kindly provide us the following information to assist you better with your concern.

1. What Windows 10 device are you using?

2. Are you having issues connecting to your router?

3. What troubleshooting steps have you done so far?

For initial troubleshooting, you may refer to the steps provided on this link.

Looking forward to your response.

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Hi Jhessica, 😁

1 - Dell Inspiron 7558

     Processor   -  Intel Core i7 5500

     RAM           - 8 GB

     WiFi Driver - Intel Dual Band Wireless-AC 7265

     OS              - Windows 10 Home Single Language

2 - No (internet works good on both, IPv4 and IPv6);

3 - Tried to uninstall last windows update (no love, since I wasn't allowed anyway, uninstall button simply disappear when I choose KB3211320 update).

     Reinstalled  the driver.

Here is a brief description of the issue:

Not so long ago I was able to share a 5Ghz connection to a 2.4Ghz one through the Hotspot feature. Was happy by then.

Now if I connect to a 5Ghz wifi, it can only create a 5Ghz Hotspot, so my phone can't connect to it, since it is a device that only works at 2.4Ghz. Now I feel a bit sad.

Waiting for your answer! :-)

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if this just happened recently have you tried to system restore?
Thanks,

James Michael Albert

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Not tried system restore yet. Seems the problem "likely" starts when I connect to an "enterprise wi-fi". Then it won't start a Hotspot at 2.4Ghz if connected to a 5Ghz wireless. So the problem, then, still persists for any 5Ghz wi-fi until some time, even if reboot it still persists.

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by enterprise wifi, do you mean your work/company's wifi? have you tried to ask them?

also does the same thing happen when you connect to a public wifi?

Thanks,

James Michael Albert

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Do you have a workaround?  E.g. what about Hosted Network?  Or BTPAN?

FWIW I just looked at Hosted Network settings and don't see a method of changing the band with it either but maybe I am looking at the wrong thing

netsh  wlan  sh  ho  se

I don't even see it when I try looking at the Interface which would be used

netsh  in  sh  in  Wi-Fi

Does BTPAN have the same problem?

It may help to know what command is needed to check on which radio etc. is being used.

 

HTH

Robert Aldwinckle
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