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"Work or school account problem" when Windows 10 starts and at random times thereafter

I receive this error popup when restarting the machine and at irregular intervals thereafter.

I have Windows 10, and an o365 subscription.

When I click on the link to fix the problem, I am presented with a list of 3 accounts which have previously logged on to this machine. One is my own, the other two are accounts have borrowed this machine in the past to access their own accounts.

*** Email address is removed for privacy ***

*** Email address is removed for privacy ***

*** Email address is removed for privacy ***

These accounts won't use this device again but i see no way to remove them from the list.

I have checked credential manager and there are no instances of these accounts listed.

I am unable to manage these other credentials as I do not have contact with the individuals or their organisations  

How can I remove these accounts, or fix the issue?

Answer
Answer

I have been having the same annoying problem.  Even when Microsoft support logged in he could not fix it as he claimed some program was using it and that was why I could not delete it.

I just fixed by following this link (rather should say I FINALLY removed my old work account)

https://answers.microsoft.com/en-us/windows/forum/all/cant-remove-a-work-or-school-account-from-windows/22403d43-91b6-4724-b509-ab3d28031e05

1. Open Settings > Accounts > Access work or school

2. Click on the Organisational account you added previously

3. Click on "Disconnect"

4. A prompt will appear asking if you are sure

5. Click Yes

6. A further prompt will appear asking you to disconnect from the organisation

7. Click Disconnect

8. A yellow error message says "This PC isn't joined to a domain"

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Question Info

Last updated May 18, 2024 Views 109,818 Applies to: