"Something happened and your PIN isn't available. Click to set up your pin again"

"Something happened and your PIN isn't available. Click to set up your pin again" but when I click "set up pin", it loads forever and then nothing happens.
This is happening every time I restart my pc.
No, I can't log-in.
No, there's no "login with password",

no, restarting doesn't help.

Hi Kevin,

My name is Jocelyn, an independent advisor happy to help you.

Did you try to boot into Safe mode?

To boot your computer in Safe mode:

Press the Shift key and don’t release, and click the Power icon at the bottom-right and choose Restart.
After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings > Restart.
After your PC restarts, you'll see a list of options. Select 4 or press F4 to start your PC in Safe Mode. Or if you'll need to use the Internet, select 5 or press F5 for Safe Mode with Networking.

Check if you login with your pin/password and then reset your PIN:

1. Open Settings.
2. Click on Accounts.
3. Click on Sign-in options.
4. Under the PIN section, click I forgot my PIN.
5. Verify your password and hit OK.
6. On the next screen, create a new PIN and follow the on-screen instructions.
7. Restart your PC and check if you can log in with the new PIN.

I hope this helps you.

Best,
Jocelyn

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Can't login with PIN.
Doesn't matter what I do, it always says that the PIN is unavailable and it tried to open the Windows Store(?) so it could install a App or something - but then it gives me the "Something happened..." and then it asks to open the windows store again, infinite loop.

I'm installing Windows on a external SSD again. I don't know what is causing that, but if it happens again I might just get over with windows tbh.

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I'm having the same issue.

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Last updated May 17, 2024 Views 28,013 Applies to: