Missing Windows 10 user account

My system administrator user account, which is shown as being active when using the "net user", is NOT listed as a account I can switch or log-on to.  In other words, my windows boot-up screen does not list that account, nor does any account setting screen show that user name, yet the lower level "net user <username>" command shows that account as existing AND as being active.

This is what I have tried to fix the problem (to no avail):

1.  Using the "net user <username> /ACTIVE:yes|no" command to toggle it non-active and active.  (Activating the normally hidden "Administrator" user caused that username to now appear as a user to switch or log-on to).

2.  Doing a system restore back to a point where I know that account username was listed.  Doing this had no effect, the account was still listed as active with the "net user <username>" command but missing from the list of accounts to switch or log-on to.


The inbuilt Administrator account has exactly the same privileges as any other admin account. You could therefore use one of those.

I recently answered a similary post in which the poster reported that some of his accounts would not appear in the logon screen. He fixed it by running the Media Creation Tool.

http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install

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Last updated October 13, 2021 Views 24 Applies to: