YouTube videsos do not play

YouTube videos do not play on my new Windows 10 Home desktop comnputer. It doesn't matter whether I use Google Chrome, Microsoft Edge or Firefox. Sometimes the sound works, but there is no picture and either a green screen is displayied or a loading circle which turns endlessly and then freezes, This applies only to YouTube videos regardless of whether the videos are on the YouTube site or on other sites, such as Facebook or Twitter. But videos on other non-YouTube sites work fine. I have tried all the suggested fixes, but nothing works. Is there a setting somewhere in Windoes 10 that I have to change? All my software is up to date.
Please help!
Answer
Answer
Great work!

https://answers.microsoft.com/en-us/edge/forum/...

give this a look for edge

For firefox, go into options, then advanced, look for a box "Use hardware acceleration when available" and make sure it's unchecked.

Let me know!
- C

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Last updated January 1, 2019 Views 68 Applies to: