wireless printer not connected

Was the printer installed on the computer using the printers software?
What OS build are you on?  Hit the Windows key, type winver, hit Enter.
Or Windows key+r, winver, OK

Hello BuckerooBanzai,

I'm John an Independent Advisor and a Microsoft user like you. I understand your trying to print using your printer but its connected. What is the make and model of your printer? When connecting wireless printer its different with wireless keyboard, mouse and earphones. Check the printer's manual for instructions about how to add it to a Wi-Fi network.

Unplug and restart your printer
Sometimes power cycling your printer can resolve the issue. Turn off your printer and unplug it, wait 30 seconds, plug your printer back in, and then turn the printer back on.

Check cables or wireless connection

Please try to install the printer again using the Software that came with it.

Run the printing troubleshooter
Press Windows+I Search Troubleshoot settings
Select Printer in the list then Run the Troubleshooter

Change a printer’s status from “offline” to “online”

Check to make sure the printer is turned on and connected to the same Wi-Fi network as your PC. Your printer's built-in menu should show which network it's connected to, or check your printer's manual for more info.
Verify that your printer is not in Use Printer Offline mode. Select Start > Settings > Devices > Printers & scanners. Then select your printer > Open queue. Under Printer, make sure Use Printer Offline is not selected.
If these steps don't put your printer back online, then read Troubleshooting offline printer problems.

Troubleshooting offline printer problems
https://support.microsoft.com/en-us/help/449687...

Fix printer connection and printing problems in Windows 10
https://support.microsoft.com/en-us/help/401540...




I hope this helps! Please let me know if you have any further concerns.


Sincerely

John DeV
Independent Advisor

I apologize for not responding right away.  I will be following your suggestions, but I think I might have a problem with the modem.  My carrier, AT&T  is sending a technician out on Tuesday.  Again, thank you for your assistance and

Peace be with you and yours

Ed B.

Hello BuckerooBanzai,

Thank you for updating me that information. May I know your printer brand and model so I can give you a better solution to resolve this issue. Please do let me know soon if the above steps will work or not. Thank you and stay safe




Sincerely

John DeV
Independent Advisor