Windows key stuck down (not physically)

I've had this problem for a long while. Randomly, out of nowhere Windows thinks my windows key is being held down (Pushing R opens the Run window) It usually happens around 30 minutes prior to starting up the PC. I can usually fix it by tapping the windows key a few times. I know it's not a physical issue because after tapping the windows key multiple times (fixing it) Makes the computer go wild. The C, V, H, and Slash keys are unusable except in Windows Explorer. Discord will have to load for 5-10 seconds every time I click something in it, and a lot of other things. Holding the windows key shouldn't do that.

I can tell you the programs I have installed if required.

I have uninstalled all of my keyboard drivers and reinstalled,

I've used a different keyboard,

Still no solution...

Many other people have had this problem, but none of anyone's suggestions worked.

Specs:

Processor: Intel(R) Core(TM) i5-4690K CPU @ 3.50Ghz
RAM: 16gb
System type: 64-bit Operating System, x64- Based processor
Pen Support: yes
Graphics Card: AMD Radeon (TM) R9 380 Series
Storage: 1 Terabyte

Operating System: Windows 10

This is in "Hardware and Drivers" because there was no help section.

:(

 

Question Info


Last updated June 4, 2020 Views 92,200 Applies to:

Hi Luke,

We'd like to gather additional information for us to determine the appropriate solution to your concern. Please answer the following:

  • Have you made any recent changes prior to this issue?
  • What is the make and model of your device?
  • Have you tried to check if sticky keys is enabled in Ease of Access Center? See image:   

We look forward to your response.

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Thanks for the quick reply!

1. No, I have not made any changes around that point. I use my computer mainly for video editing, gfx, and gaming.

2. My computer is custom-built, no stickers on the back of the tower, on the front, or on the side.

What I found through system information though:

  • Model    WDC WD10EFRX-68FYTN0

3. Yes, I have tried turning everything off in sticky keys before.

Thanks!

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To further isolate your concern with the Windows key, we'd like to ask if you only experience the issue when playing games or it also happens when you perform basic task like typing in a notepad.

We'll wait for the additional information.

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tapping the windows key multiple times

In fact a more reliable procedure is to start OSK.exe, see that the Win- key is down on it and then click on that, toggling it off. 

You will probably see the same issue with the Alt- key; however, a difference there is that you probably have two of those and only need to toggle the one that is "stuck" (say the right one) with the other one that isn't (the left).

In any case, you could try to think if there is a particular keystroke sequence that you are doing which causes this condition and then try modifying the way that you do it.  It's probably not pressing and releasing Win- in order to get to the Start Menu but in case it is be aware that you could alternatively press Ctrl-Esc for exactly the same effect without touching the Win- key.

FWIW I have to do this kind of thing with all the modifier keys at one time or another when I am using Mouse Without Borders and forget that those keys are first being handled on the machine that owns the keyboard.   ; )

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To further isolate your concern with the Windows key, we'd like to ask if you only experience the issue when playing games or it also happens when you perform basic task like typing in a notepad.

We'll wait for the additional information.

No, this does not happen only in games. It happens just out of nowhere, no matter what I'm doing.

Thanks!

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Thank you very much for the help! I will try osk.exe next time this happens.

And yes, maybe it is a key combination that I'm pressing but I know I'm never touching the Windows key when it happens.

Thanks!

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Update on this post:

I put on screen keyboard on the desktop so that I could actually access it, and upon toggling the windows key and un-toggling, It worked like a charm, but I still have the side effects ("The C, V, H, and Slash keys are unusable except in Windows Explorer. Discord will have to load for 5-10 seconds every time I click something in it, and a lot of other things.")

Any other ideas on what could be going on/What to do about it?

By the way, thank you so much for the help! This is in fact my first forum post and I didn't expect to get a reply so quickly.

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Hi Luke,

To resolve your concern regarding Windows keys, we suggest that you perform a clean boot. It will start Windows by using a minimal set of drivers and startup programs.

We appreciate it if you could get back to us and provide us your feedback.

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I did a clean boot. I will reply if the "bug" happens again.

Thanks.

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I found a fix for this issue! I put on screen keyboard on the desktop to access it. I clicked the windows key twice and everything worked again, aside from the side effects. But I did Windows + L to log out and log back in to see if that would work and everything is back to normal now! Thanks for all the help everyone!

- Luke Criswell

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