Windows 10 + BOSE Quietcomfort 35 - do not work
I got new BOSE Quietcomfort 35
I managed to connect it via BT to my DELL computer. I can see two drivers under Device Manager
However under Sound Manager I do not see it at all:
I'm sure that there is a way to setup and use them as headset or headphones. I do not know what more I can do to get it installed?
Here is an easy fix that worked for me.
1. First you need to add the device doing Control Panel -> Hardware and Sound -> add device. If you already did this and don't see the headphones under Sound Manager, uninstall the drivers, restart your pc and try again.
2. Still in Control Panel -> Hardware and Sound, click on Devices and Printers, right-click on the headphones icon, go to Properties and the to "services" tab, wait for the list to get updated and deactivate "Handsfree Telephony".
3. Restart your PC.
I hope that work for you too ;)
After realising that the phone version confirmed the name of the phone when my connection was 100% paired, I thought that there might be another setting I needed to review
Under Bluetooth settings ==> More Bluetooth Settings ==> I checked the box <Allow Bluetooth devices to find this PC> and then held the Bose Power Button for 10 seconds to the right to clear all settings
When the QC35 went to the pairing process and I clicked pair on the PC the headphones read back the name of the PC and then the QC 35 was visible as an audio device
I then unchecked the box <Allow Bluetooth devices to find this PC> and the headphones worked
I hope this helps because there is a very frustrating lack of documentation for this combination of PC and Bose