Windows 10 been hacked

Hi Salvatore

Please provide a couple of screenshots to show what you are seeing on your PC . . .

When you say your system and network is empty - are all your files gone?

When you say everything is being redirected to somewhere - is that when you try to save a file?

Did you receive a large Windows Update before all this happened?

Hi ,

Sorry to hear you're experiencing this issue!

It could be a virus and not Hack. Please try to restrore your system to an old saved point.
This option takes your PC back to an earlier point in time, called a system restore point. Restore points are generated when you install a new app or driver, and when you create a restore point manually. Restoring won’t affect your personal files, but it will remove apps, drivers, and updates installed after the restore point was made.

1- In the search box on the taskbar, type control panel, and then choose it from the list of results
2- In the Control Panel search box, type recovery.
3- Select Recovery > Open System Restore.
4- In the Restore system files and setting box, select Next.
5- Select the restore point that you want to use in the list of results, and then select Scan for affected programs.

Notes:

If you don’t see the restore point that you want to use, select the Show more restore points check box to see more restore points.
If you’re not seeing any restore points, it might be because system protection isn’t turned on. Here’s how to check:
In the search box on the taskbar, type control panel, and then choose it from the list of results.
In the Control Panel search box, type recovery.
Select Recovery > Configure System Restore > Configure and see if the Turn on system protection option is selected.
If the Turn on system protection option is not selected, system protection isn’t turned on and there aren't any restore points. In this scenario, you won't be able to recovery your PC using a system restore point and will need to use one of the other recovery options listed on this page.
If the Turn on system protection option is selected, continue with step 6.

Hi,
I am Ganesh Gandhi, an Independent Advisor. I am here to work with you on this problem.

I recommend to reset password
https://account.live.com/ResetPassword.aspx
After setup of new password, sign into the account with new password.

Kindly follow these steps mentioned in these website:
https://www.lifewire.com/ive-been-hacked-now-wh...

https://answers.microsoft.com/en-us/windows/for...

I would suggest you to download an ISO image of Windows 10 and install again using the Media Creation tool.
http://www.microsoft.com/en-us/software-downloa...

Installation Media tool:
http://windows.microsoft.com/en-us/windows-10/m...

Do let me know if you require any further help on this. Will be glad to help you.
______________________________________________
Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information with reference. Thoroughly research products advertised on the sites before you decide to download and install it. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products).

I agree with Dave. Please send screenshots so that we can have a better idea as to what is going on.

When you say your system and network is empty, I assume you can boot the system up. Can you boot up?

What do you mean by everything is directed by everything is directed somewhere else?

Can you send screenshot those two first?

When was the last time your system was functioning "normally"?

Were there any changes to the computer such as adding of new hardware, upate installed or software installed, friend using your computer and inserting a thumb drive?

Do you have anti-virus protection?

It has been definitely hacked when I press on device ,manager nothing happens computer freezes and then I get message path not found, same on task manager when I try to run regit etc...not working and they installed this application probably through my team viewer 

It is directed to an online disc not onto my hard disc..I sent screenshots

they downloaded an application

SP92393

anyone knows what is it

and I am sharing everything with an unknown user....

and cannot accrees network sharing center to disable

I can work normally on it qapart from downloading, accessing security settings, task manager, device manager and my team viewer does not give me a password so the technicians cannot access remotly

nothing happens when I select recovery....cannot access recover system or create recovery drive

Alright, Let's try a recovery via system reboot menu.
Which Brand/model is your computer ?

acer swift