USB ports not working - Windows 10

Hi,

Thank you for posting your query in Microsoft Community.

I appreciate you for providing details about the issue and your efforts towards resolving it.

I will certainly help you

Let us try the below methods and check.

Method 1: Hardware and Devices Troubleshooter.

 I suggest you to run hardware and devices troubleshooter and check.

1. Press the Windows + X, and click on Search.
2. Type troubleshooting and select Troubleshooting.
3. Click on Hardware and Sound and select Hardware and Devices and click on Next to run the troubleshooter

Method 2: Update USB Controllers.

To update the USB Controllers from Device Manager follow these steps.

1. Go to Device manager in control panel.
2. Select Device manager and a Device Manager window will pop-up.
3. Double Click on USB Controllers to expand.
4. Right click on the USB Controllers that is listed and select Update.

Also refer:

• What if a wired device isn't installed properly?

http://windows.microsoft.com/en-us/windows-8/what-device-isnt-installed-properly

(Note: steps in the above article applies to Windows 10 as well)

• How to: Install and Update drivers in Windows 10

http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_devices/how-to-install-and-update-drivers-in-windows-10/a97bbbd1-9973-4d66-9a5b-291300006293

Let us know if you have any further query on Windows, we are glad to assist you.