Unable to detect hard disk under Disk management as well as in File explorer on Windows 10.

Original Title: 2ND HARD DISK

I am facing a problem, I am using two hard disk it is Detecting in BIOS but not detecting in Windows or disk management .The OS is Windows 10. Any reason why not detecting it.


Hi Kiran,


Thanks for posting on Microsoft Community. We regret the inconvenience caused and will assist you in resolving the issue.


From the above description, I understand you are unable to detect the hard drives installed on your PC in Disk management.


Before assisting further, are you facing the above issue on internal or external hard disks?


If the issue is regarding external hard disks not getting detected, detach the disk and attach again to check if the issue is resolved.


If it is internal hard disks, follow the methods below and check if the issue is resolved.


Method 1: Run the Hardware and Devices troubleshooter by following the steps below and check if any of the hardware components is missing or corrupted.


Running the troubleshooter will help in detecting and identifying the issue and in certain cases will fix the same to enhance the performance of the system.


  1. Press Windows logo key on the keyboard, type troubleshooter and select the top most search result.
  2. Click on View all from left side panel of the screen.
  3. Select Hardware and Devices, click on Advanced option and check Apply repairs automatically option.
  4. Follow the on screen instructions and wait for the troubleshooting to complete.
  5. Close the window after troubleshooting is completed and check for the status shown on the window.


Method 2: If the issue persists, update system hard drive from Device manager by following the steps below and check if the issue is resolved.


  1. Press Windows logo + X keys on the keyboard and select Device Manager from the context menu.
  2. Expand Disk drives option right click on the hard drive and select Update this software from the context menu.
  3. Follow the on-screen instructions and wait for the update to complete.
  4. After the update is complete, close the window and check if the changes are effective.


Write to us with the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.


Thank you.



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Question Info

Last updated October 15, 2020 Views 1,875 Applies to: