Touchpad is'nt working for Legion Y540-IRH. It doesn't appear at device manager as well

Hey there,

I Have installed the latest build of win 10 from Microsoft website and the touchpad is not working and I can't see it under the device manager either.

I have installed the latest Windows update as well as updated drivers via Lenovo Vantage and via support page for Y540-IRH. Nothing. 

Is there any solution to this?

PS: I have formatted SSD with preinstalled software once I have been initially installing Windows. Maybe this is the case?

Answer
Answer

Hey again..
If it didn't work on another system as you mentioned, I would check the hardware and contact the manufacture at best case "I saw that you already did"
Wish you the best in resolving it

Farah

I have the same problem

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Last updated October 14, 2020 Views 1,360 Applies to: