the current BIOS setting do not fully support the boot device

Getting the following message periodically, computer will freeze, shut down, screen goes black.  After several attempts will revive.

<the current BIOS setting do not fully support the boot device>

Its an upgrade from W7, has been operating fine for at least 8 months.

reporting bios problem intermittently- Original Title

Hi,

Thank you for posting in Community.

We understand your concern and we will provide the information required to help resolve the issue.

As your issue constricts to the BIOS settings, I recommend that you contact the manufacturer of the computer as they will better equipped to help you with the above issue.

Hope this helps

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Hi,

Thank you for posting in Community.

We understand your concern and we will provide the information required to help resolve the issue.

As your issue constricts to the BIOS settings, I recommend that you contact the manufacturer of the computer as they will better equipped to help you with the above issue.

Hope this helps

Actually a daughter's computer, have been communicating with her from afar..will be back in a few days and have more information.  The system does run normally at times, and then screen goes black, seems to freeze, restart may or may not bring up the 'bios' message.
GCR

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Hi,

Thanks for the update and response.

Please follow the below steps and check if it helps.

Run an Startup Repair on the system

This is an alternate way to boot the PC and run recovery tools when something goes wrong with the Operating system.

Please follow the steps given below. Insert the Windows 10 installation DVD in the DVD ROM and restart your computer.

a) After you boot your computer using Windows DVD or System Repair Disc, a black screen appears with gray text "Press any key to boot from CD or DVD". Press any key.
b) Select the correct time and Keyboard type.
c) Click Repair your computer in the lower left corner.
d) Select Troubleshoot from Choose an option screen.
e) Click Advanced options in Troubleshoot screen.
f) Click Startup Repair

g) Windows will then look for problems on hard drive(s) and verify that all required files are intact.

To download the Windows 10 ISO refer the link below

http://www.microsoft.com/en-us/software-download/windows10

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you

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Last updated January 27, 2021 Views 12,635 Applies to: