Some Epson printers stop working on Windows 10 after installing the November 14 Windows Update

After Installing the latest updates for Windows 10 (KB4048952, KB4048953, KB4048954, KB4048955, or KB4048956), some Epson SIDM (Dot Matrix) and TM (POS) printers cannot print from x86 and x64-based systems.

Microsoft and Epson have determined the cause of the issue and are working on a solution.  This problem is not related to the printer driver, so installing current or older printer drivers will not resolve this issue. 

We will update this post when more information is available. 

I seek your assistance in assist the above subject.  After the latest updates all my dot matrix printer when dump?  

Anyone out there please assist, thanks.

Royce Ng

Have you reinstalled the printer?
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I had in-installed from my desktop.  What now?

I hope that is an Epson Printer. Please see:

There is currently no fix but Subscribe to that thread for getting further updates.

Windows Insider MVP 2018-2021 and Moderator

Dell Inspiron 5590 - i5 10210U/12GB DDR4/ 4GB Nvidia MX230/ 512GB nvme
Please see this thread which applies to all Dot Matrix Printers.

Rob - SpiritX

Rob Brown - Microsoft MVP - Windows Insider MVP 2016 - current
Windows and Devices for IT 2009 - 2020

Is there a list of Epson dot matrix printer that are being affected by this Windows 10??


Hi everyone,

We have released the following updates to resolve this issue with Epson printers:

  • Windows 10 version 1507  KB4053581 (released December 12th)
  • Windows 10 version 1511  KB4053578 (released December 12th)
  • Windows 10 version 1607  KB4051033
  • Windows 10 version 1703  KB4055254
  • Windows 10 version 1709  KB4051963

To get the update:  Select the Start button, then select Settings > Update & security > Windows Update. Then select Check for updates.



Discussion Info

Last updated August 13, 2020 Views 9,587 Applies to: