Question

Q: Samsung multi function printer Scan Hardware I/O error in windows 10 after updated

I/O error while communicating with the device.please wait and try scanning again, if it does not help,please turn the device off, then swicth it on and wait while it warms up.

but i didn't get solution to work my scanner



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Before I give troubleshooting steps, I would request you to provide following information -

A. What is your computer's make and model? For example Lenovo T470

B. What is your printer's model number?

C. What is the Windows version and build? (To check this, type winver in Windows Start Search box and click winver)

D. What troubleshooting steps have you already undertaken?
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www.eforexcel.com

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Availability Hours (UTC) : 05:00 AM - 06:00 PM

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Hi Narsimlu,

What is the exact Model No. of your Samsung Printer?
_____________________________________________________________________________________
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Dell Precision M6800 - Core i7, 16GB RAM, nVIdia Quadro, 128GB SSD, 1TB HDD

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Hi Narsimlu,

What is the exact Model No. of your Samsung Printer?
Samsung Multifunction Xpress M2876ND 

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1 person was helped by this reply


Before I give troubleshooting steps, I would request you to provide following information -

A. What is your computer's make and model? For example Lenovo T470

B. What is your printer's model number?

C. What is the Windows version and build? (To check this, type winver in Windows Start Search box and click winver)

D. What troubleshooting steps have you already undertaken?

LENOVO G500

M2876ND

 WINDOWS VERSION 1803(OS build 1734.1)

Did this solve your problem?

Sorry this didn't help.


Before I give troubleshooting steps, I would request you to provide following information -

A. What is your computer's make and model? For example Lenovo T470

B. What is your printer's model number?

C. What is the Windows version and build? (To check this, type winver in Windows Start Search box and click winver)

D. What troubleshooting steps have you already undertaken?

LENOVO G500

M2876ND

 WINDOWS VERSION 1803(OS build 17134.1

Did this solve your problem?

Sorry this didn't help.


Before I give troubleshooting steps, I would request you to provide following information -

A. What is your computer's make and model? For example Lenovo T470

B. What is your printer's model number?

C. What is the Windows version and build? (To check this, type winver in Windows Start Search box and click winver)

D. What troubleshooting steps have you already undertaken?

LENOVO G500

M2876ND

 WINDOWS VERSION 1803(OS build 17134.1)

Did this solve your problem?

Sorry this didn't help.


Hi Narsimlu, click the link below to download the Driver, Firmware and software for that printer

Then install all three and restart your PC to see if the Printer is fully functioning again . . .

https://support.hp.com/us-en/drivers/selfservic...
_____________________________________________________________________________________
Power to the Developer!
Dell Precision M6800 - Core i7, 16GB RAM, nVIdia Quadro, 128GB SSD, 1TB HDD

Did this solve your problem?

Sorry this didn't help.


Try following options first

Option 1. Run troubleshooter provided by Windows OS
Type Troubleshoot in Windows Start Search box > Click Troubleshoot > On the right side, Click Printer > Run the troubleshooter

Option 2. Update Printer Driver
Go to the below link and download and install following 2 drivers

Samsung SL-M267x, 287x Series Print Driver

Samsung SL-M267x, 287x Series Scan Driver

https://support.hp.com/in-en/drivers/selfservic...
Regards
www.eforexcel.com

Timezone: UTC+05:30, PST+12:30
Availability Hours (UTC) : 05:00 AM - 06:00 PM

Did this solve your problem?

Sorry this didn't help.


Hi Narsimlu, click the link below to download the Driver, Firmware and software for that printer

Then install all three and restart your PC to see if the Printer is fully functioning again . . .

https://support.hp.com/us-en/drivers/selfservic...

Samsung SL-M2676FH, M2876FD/HN Firmware File,  how to install above file

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Hi Narsimlu, that firmware download as a zip file, extract that file, by right clicking it and choosing 'Extract Here'

Then you will see a file named: M2876_4in1_Release Note_English.pdf

Read that for full installation instructions . . .
_____________________________________________________________________________________
Power to the Developer!
Dell Precision M6800 - Core i7, 16GB RAM, nVIdia Quadro, 128GB SSD, 1TB HDD

Did this solve your problem?

Sorry this didn't help.


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Views: 5,182 Last updated: June 24, 2018 Applies to: