Runtime Error (Windows 10)

I just installed Windows 10 yesterday and since then everytime I unplug the AC cord or turn on the laptop I get this message:



"Microsoft Visual C++ Runtime Library

Program: C:\WINDOWS\system32\atibtmon.exe

This application has requested the Runtime to terminate it in an unusual way. Please contact the application support team for more information."

I have been on several sites trying to fix this problem but I have yet to find the answer. Not a fan of this new upgrade!
PLEASE HELP.

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I just contacted Microsoft Answer Desk on a chat session trying to get help with this issue.

I was told that it was not a Windows 10 problem and that I should contact the manufacturer of the device. Unfortunately, the Tech person didn't know which device, if any, was causing the problem.

Funny enough, after rebooting, the issue was gone. Now I can unplug the power cord or put the laptop to sleep without getting the error after resuming Windows.

To be honest, I know this doesn't help, but I decided to reply to your post just to ask if you still keep getting the same error message.

if it ain't broke, don't fix it
if it ain't broke, improve it without breakin' it

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I've rebooted several times since and even tried a bunch of other things I was told might help but of course, I continue to get the same error message.. I've never had any problems at all until the upgrade. It's not a huge problem, just annoying.

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I've got the same problem since upgrading to Windows 10 and no idea what is causing it. I get the message when I start the laptop up in the morning.

Not sure what to do and whether it would help uninstalling the printer or uninstalling the Visual pack and then find a new update for it.

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I'm having the same problem on an HP laptop after I just installed Windows 10.  There are several responses to older versions of Windows that show fixes, but none of those seem to work or be available on Windows 10.  I do have an AMD chip, but cannot find and "AMD app" or CCC, which are both mentioned in the links to this problem on Windows 8.

Has anyone found a remedy to this annoyance?

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OK.  I found a solution for my problem.  It goes as follows:

Start, then select Settings, then select System, then select Apps & Features.

Wait while the list is populated and then uninstall "AMD Catalyst Install Manager."

Reboot, and the problem is gone.

This may work only for computers with AMD CPU chips.

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Does unistalling the Install Manager affect the AMD processor or does it just eliminate the install files.  I have an AMD Turion II processor

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It disappeared for a couple of reboots and its back.  My suggestion did not work for over an hour.  Sorry!

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Someone from the Microsoft Tech department solved the problem but you'll have to let them use the remote tool for fixing it. I know she deleted something but I don't know what. I just checked and the Microsoft Visual file that came with the download is still there.

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Never mind that. It's back when I switched on the laptop this morning. I'm waiting for another tech phone call. If they can't fix it, I'm going back to Windows 7. I saw that you have a month to set it back, after that you're stuck with Windows 10

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i had this exact same issue when i would unplug my laptop after i first installed win8.1 and it happened again with my win10 install.   i primarily use a macbook but i have an older eMachines E442-V133 laptop i like to screw around with and after i clean installed win8.1 letting it run using the default system drivers i noticed i would get that constant atibtmon error every time i unplugged it....but i found a fix for it

and what i did to fix the issue in win8.1 is the same as what i just did to fix it on my brand new clean win10 install

after my win10 install, windows update automatically downloaded a somewhat compatible driver for the vid card but it would not allow the full functionality and access to all options of the ATI control center.

so i uninstalled that driver

and downloaded the LEGACY vista/win7/win8.1 driver for my ATI MOBILITY RADEON 4250 (or 4xxx series) vid card and installed it on my now running windows 10 machine....i then opened up the ATI control center and to my delight full functionality and access to all options was now restored....so just like i did with win8.1 i UNCHECKED the enable vari-bright option listed under the POWER/POWER PLAY settings, clicked apply, rebooted for good measure and once the machine was up again i unplugged the power cable and no more atibitmon error message.  hope this helps.

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#DM

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Last updated February 17, 2025 Views 42,791 Applies to: