Problem with BSOD probably a driver

Zip and share files in C windows minidump. Do memtest and share the result.

Hey there Brokko!

My name is Miguel Ángel and I'm an independent advisor, also a Microsoft user just like you! I'll try to help you today with this issue.

In order to be able to give a personal and custom solution, I'd need to check on the minidumps, which are files that Windows creates after blue-screening and which can give me more information. You can locate them in C:\Windows\Minidump. Please upload the files there to OneDrive or WeTransfer and share the link with me.

We will go step by step, but I'd like to read over the minidump just in case the culprit is around. If not, we'll run some checks.

I'll wait for your answer. Don't worry at all!

Miguel Ángel :)

Thanks you (and Murat5038) for your response. Here is the link to my C:\Windows\Minidump folder. There are 5 .dmp files in there but the ones of importance are mainly 120920-6937-01.dmp from the driver verifier and the 121020-11546-01.dmp which is a BSOD that lead to me investigating the issue.

Hope this helps. Thanks again

Here is the link: https://1drv.ms/u/s!Avf8zan1UNdBdIMNOMgbo8hE4pg?e=ELL4Mp

Default the BIOS and save it.

Uninstall Malwarebyte, Asus software.

Follow the DDU guide and install your updated GPU driver.

Except for keyboard and mouse, do not plug in USB.

Hey there again Brokko!

First of all, I'll describe the minidump which mainly caught my attention, the one from Driver Verifier. I'll write the basic information here:

1) DRIVER_VERIFIER_IOMANAGER_VIOLATION (c9)
IMAGE_NAME: mshidkmdf.sys
FAILURE_BUCKET_ID: 0xc9_22e_VRF_IMAGE_mshidkmdf.sys

This driver (mshidkmdf.sys) seems to be this: "Pass-through HID to KMDF Filter Driver". It seems to be a Microsoft related driver, so we'll run over a system's files integrity check and some solutions that may help.

Hey there ____!

My name is Miguel Ángel and I'm an independent advisor, also a Microsoft user just like you! Let's try to solve your issue!

---

I've been checking on the BSODs you've attached, and I'll give you a brief description on each of them below.

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SOLUTIONS AND DIAGNOSTICS:

1) SYSTEM FILES INTEGRITY CHECK

First of all, make sure all Windows Updates are installed, all drivers are updated and BIOS is updated as well, everything with the latest installation possible.

Then, we will do some system files check, and also check the hard drive, just in case. Follow these steps:

1. Press Windows + R. Type 'cmd' and press Enter.
2. In the command prompt, run the following commands:

> dism /online /cleanup-image /restorehealth
> sfc /scannow
> chkdsk /f

Third command may ask you to type Y to reset the computer. Just type Y and then press Enter. I'd recommend you to post some feedback if these commands have fixed anything or not.

2) CLEAN BOOT

Perform a clean boot following the steps given in https://support.microsoft.com/en-us/topic/how-t... and see if issues continue happening. Report back with some feedback!

I will meanwhile check on the other minidumps to see if I can get further information. Tell me how it goes!

Best of luck, we'll surely fix it so stay calm!

Miguel Ángel :)

Hey again, I had some stuff going on so I couldn't immediately test your fixes. Here is what I found

I have tried the commands you suggested and did a clean boot. The driver verifier still gives me the same error, although both chkdsk and sfc /scannow have said that they repaired corrupted files. I am still testing if the bluescreen is actually due to the driver that crashes the verifier using a cleanboot. Once I found out I will tell you again.

Thanks in Advance

Hey thanks for the reply.

I have tried your fixes but thus far they did not seem to have an impact yet. I still get the same blue screens. Other ideas?

Thanks in Advance

Hey thanks for the reply.

I have tried your fixes but thus far they did not seem to have an impact yet. I still get the same blue screens. Other ideas?

Thanks in Advance

You are welcome, Current share new files.

Here are the new dumps https://1drv.ms/u/s!Avf8zan1UNdBeY5eKx4pc6vnW_M?e=TkPBw3

Drag and uninstall Afterburner to its old default settings. Uninstall any Asus software. I said these at the very beginning.

Uninstall any Asus software. I said these at the very beginning.

Pull it to XMP 2666 speed from BIOS and check it out.