Network printers may fail to install on Windows 10 Version 1703 on PCs with less than 4 GB of memory

When connecting a network printer (a WSD device) to a network with a PC that contains less than 4 GB of memory and is running Windows 10 Creators Update (version 1703), if I run the printer’s setup software on the PC, the setup software fails to discover and install the printer.  This problem did not exist prior to installing the Creators Update.

Updated (7/2/17):

Microsoft has confirmed a known issue that may prevent network printer software from discovering and installing the network printer on systems with low memory (< 4GB).  This is due to firewall hardening rules added in Windows 10 Version 1703. 

This issue was addressed in Windows Update KB4022716, released on June 27th.  To resolve this issue, please make sure you’ve installed the latest Windows Updates.


You can also resolve the issue by the following steps:

1. Open Cortana and search for Command Prompt. Right-click the result and select Run as administrator.

2. In the Command Prompt window, type the following command and hit Enter:

     sc config fdphost type=own

3. Restart Windows and then re-run the printer’s setup software.

111 people found this reply helpful


Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.


Question Info

Last updated March 13, 2021 Views 13,321 Applies to: