My DVD reader # writer does not work since the last windows update.

Hi please help me. My DVD reader / writer does not work anymore. 

I have tried all the troubleshooting avenues and they say the up to date driver has been installed.

It just doesn't show up anymore.

Windows Version Windows 10 Home

Version 1803

Installed on 5/16/2018

OS build 17134.81

TSST corp CDDVDW SU-208GB

Driver provider: Microsoft

Driver Date: 6/21/2006

Driver Version: 10.0.17134.1

Digital Signer: Microsoft Windows

Device status (from its properties>General tab)

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

{Bad Image}
%hs is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0x

The option to roll back the driver is greyed out.

I've tried Uninstalling the device and then Restarting the LapTop but nothing works.

 

Question Info


Last updated September 8, 2018 Views 56 Applies to:
Answer
Answer
Try removing the GEARAspiWDM entry.

To remove the GEARAspiWDM entry double-click UpperFilters and, under Value data, remove GEARAspiWDM > OK

Create a system restore point beforehand and restart the computer after.

However, if you have an application that uses the GEARAspiWDM, such as iTunes, just install the latest version of Gear drivers (4.021.1) and make no change to the registry:

http://www.gearsoftware.com/support/drivers.php

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