My CD\DVD RW Drive won't work read\burn in Windows 10

Checking in to see if Microsoft has updated their driver concerning this problem. I have contacted tech support and tried every step that has been offered. At this point, I won't be install Windows 10 again until the problem has been resolved.

Question Info

Last updated February 20, 2019 Views 15,391 Applies to:


The problem is not with Microsoft's driver for CD\DVD Drives...

There is another process somewhere that is interfering with it's function...

What that might be can vary widely with different machines due to different installed software, and sometimes just a hiccup in the Windows Installation process...

Will the drive READ a disk ?

333 people were helped by this reply


Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.