I would rather it just not go to sleep at all and always remain on while the computer is on.
1. I have already gone into power management and ensured the computer is not allowed to turn off this device to save power.
2. I have gone to bluetooth devices to try and disable it sleeping - I could only do this for "Microsoft Bluetooth Enumerator", and it did not solve the problem.
3. I have run the bluetooth troubleshooter from the settings menu countless times. Each time it finds something called "Check bluetooth radio status" and "fixes" it but it has not solved the problem.
The most recent windows update that I have installed is KB4343909
Any help appreciated.
If this cannot be fixed I am going to return it and buy a different product from a different company because this is VERY frustrating.