Microsoft Basic Display Adapter error 31

First, try restarting your graphics driver:
Press Windows key + Ctrl + Shift + B

If that does not work...

Press Windows key + X
Click Device Manager
Expand Display adapters
Right click the current display adapter
Click Properties
Click Driver tab
Click Rollback driver if the option is available

If not
Right click the current display adapter
Click Uninstall
Check the box that says, "Delete the driver software for this device.”
Exit Device Manager
Restart

Go to Start -> Settings -> Update & security, then Check for updates and install any available updates.

You might need to update the display driver from the manufacturer of your computers website.

If you have an nVidia, AMD ATI video card or Intel HD graphics installed, you can download the latest drivers from their website.

First, determine what type of graphics you have installed.

Press Windows key + X
Click Device Manager
Expand Display adapters

Once you have determined the graphics driver, go the vendors website and search for the driver in the download section:

Intel - Downloads for Graphics Drivers - Drivers & Software - Intel
https://downloadcenter.intel.com/product/80939/...

nVidia - http://www.nvidia.com/Download/index.aspx

AMD ATI - Download Drivers - AMD Support
http://support.amd.com/en-us/download

Some of these sites offer autodetect options.

If you recently installed the latest version of Windows 10:

As future Windows 10 feature updates are released it will introduce incompatibility with older devices and PC's. Certain components will not support these changes as observed by some users not seeing transparency anymore or brightness functions missing. Recommendations include, rollback, block the upgrade or consider upgrading components in your system such as graphics, storage, BIOS, motherboard or purchase a new Windows 10 PC.

There seems to be some early adopter issues at this time with Windows 10 1803, if you can, I recommend you downgrade to your previous version until the Spring Creators Update matures with future cumulative updates.

Open Start > Settings > Update & security > Recovery > under Go back to my previous version of Windows 10, click Get started.
or
Press Control + Alt + Delete
Click Sign out

At the Sign In screen, hold down the shift key on your keyboard while clicking the Power button on the screen
Continue to hold down the shift key while clicking Restart
Continue to hold down the shift key until the Advanced Recovery Options menu appears

Click Troubleshoot

Click Advanced options

Click Go back to the previous version of Windows

Windows Update might attempt to upgrade to Windows 10 1803 again. See instructions how to block it:
https://www.groovypost.com/howto/block-windows-...

Hello,
Please see the below options:
Option 1.Try Rolling back if you have an option:
Go to Device Manager by typing in Devmgmt.msc in Run dialog box.
Navigate to Display devices and right click ATI Radeon HD or Similar device you have. Choose Properties.
On the Driver tab, hit rollback Driver to go back to the previous version.
Option 2. Remove drivers completely and Install the the newest ones available from the OEM or the maker.
What you need to do:
1. Uninstall everything of Display driver using DDU
http://www.guru3d.com/files-details/display-dri...
2. Reboot.
3. Make sure your device manager shows Microsoft Basic Display adapter.
4. Download the driver from the OEM or the maker like AMD
5.Run the Setup and you should be good to go.

Hi Russell, your system should not be using the Microsoft Basic Display driver. That is only mean for when Windows is being installed, it looks like you basically don't have a video device driver loaded . . .

What is the Make and Exact Model No. of your system - that will be on a sticker on the bottom casing . . .