Hello steviegreenway,
I'm John an Independent Advisor and a Microsoft user like you. I want to apologize if you encountered this issue. I understand you have a problem with your laptop camera. When was the last time the camera was working? Did you made any changes recently? What is the make and model of your device? What is your current windows version and edition? Press WIN+I, select System then About.
Some laptops have a privacy switch or a camera shutter key that can be used to turn off your webcam and prevent it from being used.
Camera Privacy Switch located at the right side of the laptop
Camera Shutter Key located on the keyboard
Please try to press FN+F6 or F10. or try other F key combinations.
Press Start then search command prompt
Right click then run as administrator (note: try to disable translation to see the correct command)
type: msdt.exe -id DeviceDiagnostic
Run the troubleshooter
Restart your PC
Step 1. Give your apps permission
If you recently updated Windows 10, you might need to give apps permission to use the camera. In newer versions of Windows 10, some apps don’t have default access to the camera.
If Camera doesn't work in Windows 10
https://support.microsoft.com/en-us/help/13753/...
I hope this helps! Please let me know if you have any further concerns.
Sincerely
John DeV
Independent Advisor
