If you own Apple devices such as the popular iPhone and iPad, from time to time you might need to connect it to your Windows 10 PC running the free iTunes software in order to sync playlist, contacts and other information. One common task a lot of Apple device owners will often perform is import pictures and videos. In this article, we discuss common tips for connecting your device and ensure it shows up in File Explorer.
The first thing you need to do is ensure Apples iTunes jukebox software is installed. You can download the latest version here.
Once iTunes is installed, you can connect your Apple device. What if the device does not show up in File Explorer though? One of the things I notice with Apple devices, if the device is not unlocked, it will not show up. So, that’s the first thing I would ensure you do, if you had setup a passcode on the device, unlock it it.
If the device is still not showing up in File Explorer, you might need to Trust it. If it is the first time you are connecting the device to your Windows 10 computer or you have connected it to another computer, you might need to Trust your computer again. So make sure you do that.
If the device still fails to show up, disconnect the connection cable then reconnect it then the device should show up in File Explorer. This is also required if you are using Apple Wi-Fi syncing. You should be able to browse and copy over your pictures and videos.