How do I fix my HDMI port on my HP ENVY Windows 10

How do I fix my HDMI port on my HP ENVY  Windows 10 ?

It will not connect to my second screen. Just stopped working.


Hi Steven,
Thank you for posting your query in Microsoft Community.
We appreciate your interest in Windows 10.
We apologize for the inconvenience caused.
Please follow these methods, mentioned below to resolve the issue.


Method 1:

I suggest you to run the Hardware and Devices troubleshooter and check, if it helps.
•Type troubleshooting in the search bar.
•Select Troubleshooting.
•Select View all on the top left corner of the
Troubleshooting Window.
•Click on Hardware and Devices.
•Follow the on-screen instructions to run the troubleshooter and check, if it works.

If issue persists, follow method 2.

Method 2:

You may also update the Display driver from Device Manager manually and check if this helps.
•Press (Windows key + X) and click on “Device Manager”.
•Expand “Display Adaptor”.
•Right click on the video driver and select “Update Driver Software”. Once this is done, restart the computer and check, if it works.

 If the issue persists, follow method 3.

Method 3:

If there no updated drivers available on the computer manufacturer’s website, then try installing it in compatibility mode. Compatibility mode runs the program using settings from a previous version of Windows. Follow these steps to install the drivers in compatibility mode and check, if that helps.

1. Download the driver from the manufacturer’s website and save it on your local disk.
2. Right click on the setup file of the driver and select “Properties”.
3. Select “Compatibility” Tab.
4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.
5. Let the driver install and then, check the functionality.

Refer the Wiki article by Andre Da Costa replied July 10, 2015, for more information.

How to add and use a second monitor with Windows 10.

Your reply is very important for us to ensure a proper resolution. Please get back to us with the updated information, in order to assist you accordingly.
Thank you.

1 person found this reply helpful


Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.


Question Info

Last updated May 14, 2021 Views 5,774 Applies to: