how do I fix bluetooth on lenovo Yoga with Windows 10?

After last Windows 10 update my Lenovo Yoga does not recognize my Microsoft Bluetooth mouse. I cannot turn Bluetooth devices on.

|
Hi EllenMcCormick
I am Wilfredo an Independent advisor

Check this link that can help you solve your problem with Bluetooth
https://support.microsoft.com/en-us/help/14169/...


You can also use this link to connect Bluetooth devices
By Andre Da Costa

https://www.groovypost.com/howto/pair-a-bluetoo...

NOTE: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.


I hope it helps you
Wilfredo Soto

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Please try following and check after each step

1. Run Troubleshooters for Bluetooth and Hardware & Devices
Type troubleshoot in Windows Starts Search box (Cortana) > Troubleshoot
1.1 Click Bluetooth and run the troubleshooter
1.2 Click Hardware & devices and run the troubleshooter

2. Run Built-in & Guided Walk through Windows Update troubleshooter
Built-in : Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Click Windows Update > Click Run the Troubleshooter

Guided Walk though - https://support.microsoft.com/en-us/help/10164/...

3. Run SFC Scan & DISM
How to - https://answers.microsoft.com/thread/bc609315-d...

4. Take actions related to Bluetooth driver
Windows Key+X > Click Device Manager > Expand Bluetooth > Right click on entry below >

A. Rollback the Driver
Click Properties > Go to Driver tab > If there is rollback option, click it

B. Uninstall the Driver
Uninstall > Reboot the computer > The driver will be installed automatically when you restart

C. Update driver from manufacturer's website
Your Bluetooth drive may need to be reinstalled from computer manufacturer's website. If you need my help to locate the driver on the website, please let me know following -
A. What is your computer's make and model? For example Lenovo T470
B. What is the Windows version and build? To check this, type winver in Windows Start Search (Cortana) box and click winver.

5. Head to following Microsoft help on Bluetooth issue and execute the steps there
https://support.microsoft.com/en-us/help/14169/...

6. Restart Bluetooth Support Service
Windows Key+R > Type services.msc > Enter > Once the Services window opens, locate Restart Bluetooth Support Service > right-click > Restart.

After so, right-click on it again, choose Properties, then ensure startup type is on Automatic

Do let me know if above don't work for you. If not, I will provide further troubleshooting steps to you to solve this problem.

Source - https://answers.microsoft.com/thread/ccfa2f34-a...

2 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated June 15, 2021 Views 1,894 Applies to: