Floppy disk drive and windows 10


I'm running windows 10 and have just purchased a 3.5 inch USB floppy disk drive. The computer can finally find the unit but cannot read the inserted disk.

The message I get is that A:\ is not accessible.

The disk media is not recognized. It may not be formatted.

I know that the disk is formatted as it is a data disk, Can anyone help?




Hi Therese,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience caused, I will be glad to assist you with this.

If you have a USB floppy drive, you will need to download the latest driver from Windows Update or from the manufacturer's website.

Meanwhile, I would suggest you to try the methods below and check if it helps.

Method 1: Hardware and devices troubleshooter

This troubleshooter checks for common issues and makes sure that any new device or hardware attached to your computer was installed correctly.

1. Press Windows key + R.

2. Type control and press enter.

3. Type troubleshooting in the control panel search box and open it.

4. Click "view all" on the left pane.

5. Run the hardware and devices troubleshooter and follow the on-screen instructions.

Method 2: Change drive letter

Try changing the drive letter in disk management by following the steps below and check again.

1. Press Windows key + R.

2. Type diskmgmt.msc and press enter.  

3. Right click on the floppy disk drive and select "change drive letter".

4. Click "change" and select a different drive letter.

5. Restart the computer and check again.

Let us know the result.

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Question Info

Last updated July 3, 2020 Views 7,065 Applies to: