Dell Touchpad not working after upgrading to windows 10

I am using Dell Inspiron 3542 Laptop with windows 7.

I recently installed windows 10 os and after that my touchpad is not working.

I also checked on Settings >Devices > Mouse and Touchpad  but there is no option showing touchpad.

Here is it looks like :

And also I searched in my Device manager > Mice and other pointing Device but not found.

Note: In Settings > System > About : There is saying No pen or Touch input is available for this display

I tried Dell Touchpad Drivers from site but not worked.

Please give me a solution.

Thank You


First Format your OS then, Install Windows 7 64Bit (or) Windows 8 64Bit

after you Download & Install Dell Drivers for Windows 7 64Bit (or) Windows 8 64Bit from Only..!

then run Windows 10 64Bit Media Creation Tool Link


The only thing is you have to change 32Bit OS to 64Bit ..!

and you have to Download the Latest Version of BIOS A08 (if current BIOS is A02)

if you still facing any problems.. feel free to contact Dell Support Toll free : 1800 425 8045


Bhargav Reddy

Bhargav Reddy

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Question Info

Last updated September 22, 2020 Views 9,130 Applies to: