Thank you for posting your query in Microsoft Community.
I request you to try installing the driver in compatibility mode.
Follow these steps to install the drivers in compatibility mode and check if that helps.
Download the driver from the manufacturer’s website.
Right-click on the driver setup file and click on
‘properties’.
Click on the ‘compatibility’ tab and check the box
‘Run this program in compatibility mode for’ and select operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists
I hope this helps you. If you have any further queries, feel free to contact us. We will be happy to help you.
Thank you.
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