Question

Q: CD/DVD Rom Drive not working After Windows 10 Upgrade

*** UPDATE: I fixed it... Thanks everyone *** I upgraded from Windows 7 to Windows 10 with no Problems, except my PC Does not recognize my CD/DVD Rom drive... It says MAGIC ISO is my DVD Drive and I have not had that application installed in a long time.

When I push the button to open the cd/dvd drive it opens, every troubleshoot says there is no problem, but the disk does not spin, and the app associated with the disk just says "Please Insert Disk"... Under Explorer, It says DVD DRIVE L, says everything is fine, when you hit eject though, nothing...

anyways I can get this fixed? HP Website says to use Windows Update to get updated windows 10 drivers, but windows update says I am up to date...

Thanks for the help... (I did try copying and pasting code, nothing helped)

Answer

A:

Hi garkarp,

If the drive does not show up in the Device Manager try the following:

Right-click the Start button > Command Prompt (Admin)

Then, at the command prompt type the following ( you can copy and paste) and press "Enter":

reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

Restart the computer.

Did this resolve your issue?

Sorry this didn't help.

401 people were helped by this reply



 
Question Info

Views: 64807 Last updated: November 19, 2017 Applies to: